The Road to Business Agility

© Right Brain Systems LLC.

Srini Koushik President and CEO

Right Brain Systems LLC.

Twitter Handle - @skoushik

The Road to Business Agility

Enabling business agility through IT

innovation – agility - execution

Right Brain Systems LLC.

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Technology

is

Everywhere

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Source: Intel Corporation Gordon Moore

Computing power continues to increase

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Source: get Satisfaction Bob Metcalf

Networks continue to grow

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Cloud Computing

5

Big Data and Analytics

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These trends are accelerating and converging providing new

business opportunities

Cloud

Mobility Big Data

Security

Social Media

Pervasive

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This has been building and is exacerbated by trends

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Structured Data

Mobile data

Videos Structured Data

Voice Sensors

Threat of New Entrants

Bargaining Power of Suppliers

Threat of substitute products

Bargaining Power of Buyers

Rivalry amongst industry

competitors

Lower barriers to entry drives global competition

Consolidation of components across value chain are driving danger of “lock-in”

Lack of differentiation and lower switching costs results in a buyer’s market

Ease of access to data results in more informed consumers

Radically changing the competitive landscape

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Business Agility

10

Sense Respond Adapt Business

Agility

• Listen to trends

• Innovation at the Edges

• Track Leading Indicators

• Predictive Analytics

• Rapid Prototyping

• Decentralized decision making

• Assess results and modify experiments

• Reconfigure Operations

• Scale or shrink on demand

• Continuous Improvement

• Ability to Experiment

• Speed to market

• Scale rapidly

• Decisions based on Insights

• Ability to reconfigure operations quickly

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The Information Economy

Sustain

Dependence on IT

IT E

ffec

tive

nes

s

Differentiate

Outsource Improve

The focus of technology should go beyond Efficiency to Productivity, Innovation and Competitive Differentiation

Low High

High

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The model used to manage the Business of IT is designed for “Turn of Century” Problems

IT is Slow – Expensive - Average

Standardization Centralization Automation

Outsourcing Optimize Unit Costs SMEs and Skilled Labor

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The gap

between

Business and IT

continues to

grow wider

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Built for Purpose

Context Sensitive

Agile and Adaptive

Effective and Efficient Operations

Cross-functional Teams

Lower Barriers to Entry

Continuous Improvement

Delivering

Business

Agility requires

IT that is . . .

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Agile IT

• Customer Value Streams

• Mass customization

• Focus on Customer Value and Throughput

• Innovation through Divergent Thinking

• Multi-skilled Workforce

• Organize to deliver customer value

• Federated Management

Systems Dynamics

Design Thinking

Cognitive Science

Lean Thinking

i n n o v a t e i n t e r a c t i n d u s t r i a l i z e i t e r a t e i m p r o v e

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Customer Interaction

Model

Agile Delivery

and Operations

Agile IT

Adaptive Workforce

Agile IT Framework

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Building to think

People and culture centric

Rapid prototyping

Meaningful experiences

Participatory not just consumption

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Design Thinking

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A non-zero sum (win-win) principle based management system focused on creating value for our end customers and

eliminating waste, unevenness and unreasonableness Respect for People Continuous Improvement

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Lean Thinking for Agile IT

Create Value for Customers Drive continuous Innovation

Create bandwidth Improve adaptability to change

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Adaptive Workforce - Organization

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Social

Structural

Operational

• Informal

•Playful

•Flexible

•Celebrating Learning

•Small teams

•Context driven teams

•Outcome based hiring

• Incentives and Rewards

• Innovative Workspaces

•Time to Think

•Active Learning

•Collaborative operations

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Adaptive Workforce - Leadership

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Depth of Expertise

Celebrate Success

Amity & Conformance

What they

Value?

What drives

them?

How they manage?

What they have?

Looking good

Stability and Certainty

What they can do?

Being good

Change and Ambiguity

Reinforce hierarchy

Command and control

Operational

Reinforce informal networks

Enable and Contribute

Experimentation

Breadth of Experience

Celebrate Learning

Viewpoints & Creative Tension

CURRENT GENERATION NEXT GENERATION

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Agile IT – Example Mid-sized manufacturing company

Customer Interaction Model

Business Architecture

Product Management

Information and Data Management

Agile Development Agile Maintenance and Support

Continuous Delivery and Continuous Integration

DevOps

Physical Infrastructure Assets

Private and Hybrid Cloud Assets

Private and Hybrid Cloud Assets

Agile Business

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Srini Koushik Linkedin – http://www.linkedin.com/in/srinikoushik Twitter - @skoushik Slideshare – http://www.slideshare.net/rightbrainsystems E-Mail – srini.koushik@rightbrainsystems.com

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