Presentation on indian postal system

PRESENTATION ON INDIAN POSTAL SYSTEM

SUBMITTED TO :- Taminder mam

SUBMITTED BY :- MUSTAFAEKTAKARUN

INTRODUCTION

• The Indian Postal System was founded in 1764.

• Headquarter is situated in New Delhi.

• No. of employees are 520,191.

Features • It is the largest post office system in the

world.

• Door to door service.

• Vast network with more than 155,333 post offices.

Contd…

•   During 2009-10, 2920 post offices were computerized

• computer hardware was upgraded in 92 post offices

• 500 post offices were modernized under Project Arrow

• 1304 Post Offices have been networked through leased lines so far with the National Data Centre

• 5170 Post Offices have been networked through broad band.

Types of service

• Mail Service   - post card   - book post   - parcel post• Remittance  service   - money order   - postal order• Banking service   - post office saving bank account   - 5-year post office recurring deposit scheme

COMPETITORS

Courier services E-mail Telephones

CHALLENGES

• Emergence of electronic alternative.

• Presence of organised/unorganised couriers for mail conveyence.

STRENGTH • More products in comparison to SBI

• More branches, more facilities

• More employees

• More services

WEAKNESS• No advertisements

• Not provide loan to consumers

• Unchanged working culture

• Lower rate of interest on deposits

SUGGESTION

• Job rotation policy should be adopted• Soft skill training should b provided to the

employees• A true and fair feedback system should b there

where each employee can put their words without any fear

• Employees should b motivated to provide suggestions.

• A proper dress code should be there to form uniformity among employees

Contd…

• An attractive infrastructure attracts the customers. Therefore, attention should be be given to infrastructure.

• The Indian postal service department should adopt an adequate promotional policy.

CONCLUSION

The Indian postal system needs

–Technological–Social and

Economic

CHANGES

•THANK YOU