PRESENTATION ON INDIAN POSTAL SYSTEM SUBMITTED TO :- Taminder mam SUBMITTED BY :- MUSTAFA EKTA KARUN
PRESENTATION ON INDIAN POSTAL SYSTEM
SUBMITTED TO :- Taminder mam
SUBMITTED BY :- MUSTAFAEKTAKARUN
INTRODUCTION
• The Indian Postal System was founded in 1764.
• Headquarter is situated in New Delhi.
• No. of employees are 520,191.
Features • It is the largest post office system in the
world.
• Door to door service.
• Vast network with more than 155,333 post offices.
Contd…
• During 2009-10, 2920 post offices were computerized
• computer hardware was upgraded in 92 post offices
• 500 post offices were modernized under Project Arrow
• 1304 Post Offices have been networked through leased lines so far with the National Data Centre
• 5170 Post Offices have been networked through broad band.
Types of service
• Mail Service - post card - book post - parcel post• Remittance service - money order - postal order• Banking service - post office saving bank account - 5-year post office recurring deposit scheme
COMPETITORS
Courier services E-mail Telephones
CHALLENGES
• Emergence of electronic alternative.
• Presence of organised/unorganised couriers for mail conveyence.
STRENGTH • More products in comparison to SBI
• More branches, more facilities
• More employees
• More services
WEAKNESS• No advertisements
• Not provide loan to consumers
• Unchanged working culture
• Lower rate of interest on deposits
SUGGESTION
• Job rotation policy should be adopted• Soft skill training should b provided to the
employees• A true and fair feedback system should b there
where each employee can put their words without any fear
• Employees should b motivated to provide suggestions.
• A proper dress code should be there to form uniformity among employees
Contd…
• An attractive infrastructure attracts the customers. Therefore, attention should be be given to infrastructure.
• The Indian postal service department should adopt an adequate promotional policy.
CONCLUSION
The Indian postal system needs
–Technological–Social and
Economic
CHANGES
•THANK YOU