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Slides from the CBI Forum for the 2012 Games - 27th January 2011

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CBI Forum for the 2012 GamesThursday 27th January 2011

Hugh Sumner

Olympic Delivery Authority

Transport

27th January 2011

Keeping London Moving

The Olympic Games is the

world’s biggest sporting event

• 203 countries

• 5,000 Olympic Family

• 17,800 athletes and team officials

• 22,000 media

• 7.7 million tickets sold

The Paralympics Game

takes place two weeks later

• 170 countries

• 1,000 Paralympic Family

• 4,000 athletes and team officials

• 4,000 media

• 1.4 million tickets sold

• 100,000 workforce including volunteers

• 4 billion global audience

Games transport: the challenge

• Provide safe, secure and reliable

transport for all client groups

• Keep London and the UK moving

• Leave a legacy and facilitate the

regeneration of East London

• Achieve maximum value for money and

minimise cost

Games Transport Strategy

• Prioritising athletes

• A public transport Games

• An accessible Games

• A sustainable Games

Games Family Transport

Olympic and Paralympic

Transport

• 55,000 Olympic Family

• 16,500 Paralympic Family members.

• Safe, secure and reliable service.

• Aim for journey times < 30 minutes where possible.

• Distinct coach and bus transport for athletes, technical officials, accredited media and sponsors.

Who will use it?

The Games client groups include:

– Athletes and team officials

– Technical officials

– Broadcasters

– Press

– IOC Family

– International Visitors Games

People

Emergency vehicles will have full use

of the ORN/PRN

The Olympic Route Network – linking the venues...

Paralympic Route Network

Spectator demand

Total number of spectator tickets per day

Proportion of spectators at competition venues during the

Olympic Games – London

Spectator transport

Spectator transport – Olympic

Park

• Best ever connected

• 10 tube and rail lines

• Three gateway stations

• One train will arrive every 15

seconds

• Capacity of 240,000

passengers an hour

• 80% of all spectators for the

Park will travel by rail

• Enhanced walking and cycling

routes

Spectator transport – Javelin

• The service will use the 140mph high speed trains to be

used for the Integrated Kent Franchise

£ 6.5bn of upgrades are complete or well underway

Summary

• ‘Nothing bigger than this’

• Huge opportunities and challenges

• Significant progress to date

• Call to action for business has come

London 2012

Are you Ready?

January 2011

Sally Ormiston

Introduction

• Deloitte’s sponsorship of London 2012

• Preparing for ‘Business as Unusual’

• Managing the impact

• Maximising the opportunities

Deloitte’s London 2012

• Official professional services provider to London 2012

• Delivered over 250,000 hours of support to London 2012 so far

• Advisory services (over 200 projects)

• Secondments (100+ secondees)

• 3rd party services (e.g. BOA, Greater London Authority)

• Activation of our sponsorship

• Our people

• Our clients

• Our communities

• Our firm

© 2010 Deloitte LLP. Private and confidential

Business As Unusual

© 2010 Deloitte LLP. Private and confidential

Ready or not?

Business as Unusual

• A unique event in size, scale and complexity

• A ‘once in a lifetime’ opportunity

• Inevitable impacts on businesses

• To maximise opportunities and minimise disruption, businesses

should be planning NOW

• 10 million tickets

• 15,000 athletes

• 20,000 accredited media

• 35 Olympic venues

• 21 Paralympic venues

• £6 billion procurement

• 20 million trips on public transport

Our research tells us that;

•60% of companies expect no impact on ‘business as

usual’

•24% of London companies expect a medium level of

disruption

•Just 16% are planning for a high level of impact

during the Games

•12% of companies (15% in London) admit their

preparations for London 2012 aren’t on track

•Very few businesses are concerned about the

potential risks from supply disruption (8%), resource

scarcity, such as hotel availability (7%) or security

incidents (6%).

© 2010 Deloitte LLP. Private and confidential

Identify the opportunities and potential impacts

Ready or not: Preparing for business as unusual during London 2012

Maximise the potential

• Direct opportunities to supply the Games

• ‘Down stream’ and indirect supply

opportunities

• Responding to changes in demand

• Increased diversity of customers

• Platform for publicity and promotions

• Accelerator or trial for changes to working

practices

• Client and supplier hospitality

• Employee engagement

• Inspiration for innovation

Minimise the impact

• Impact on access to normal travel and

logistics infrastructure

• Potential disruption to supply chains

• Availability of staff and temporary

workers

• Availability of goods and services from

usual suppliers

• Absenteeism and lower productivity

• Changes in demand

• Security implications

© 2010 Deloitte LLP. Private and confidential

Start planning now

Do you expect an increase in demand for your products and services as a result of London 2012

and, if so, how will you identify and maximise those opportunities?

Do you need to consider how your employees will get to work during the Games? Could you

facilitate flexible working to minimise the need to travel?

Have your suppliers started planning for 2012? Is your supply chain at risk?

What impact will the planned road closures have on your supply chain?

Businesses need to start thinking about the challenges and opportunities that will be presented to them in

the run up to and during the Games:

26

Are your business resilience plans robust? Can you respond

to unexpected disruptions over the six week period of theGames?

Will you encourage your employees to participate in the

Games, either as spectators or through other channels?

Can you incentivise your staff and customers around theGames?

26

Put simply, the planning should start now

This document is confidential and prepared solely for your

information. Therefore you should not, without our prior

written consent, refer to or use our name or this document

for any other purpose, disclose them or refer to them in

any prospectus or other document, or make them

available or communicate them to any other party. No

other party is entitled to rely on our document for any

purpose whatsoever and thus we accept no liability to any

other party who is shown or gains access to this

document.

Deloitte LLP is a limited liability partnership registered in

England and Wales with registered number OC303675

and its registered office at 2 New Street Square, London

EC4A 3BZ, United Kingdom. Deloitte LLP is the United

Kingdom member firm of Deloitte Touche Tohmatsu

('DTT'), a Swiss Verein, whose member firms are legally

separate and independent entities. Please see

www.deloitte.co.uk/about for a detailed description of the

legal structure of DTT and its member firms.

KITTED OUT FOR THE GAMES?

John White, Lloyd’s BCM Team

27 January 2011

© Lloyd’s

Background

Originates from the Lloyd’s

Coffee House of 1688

World’s leading specialist

insurance market

54 Underwriting Companies

150+ Broker Firms

25,000+ people

29

© Lloyd’s

Work so far

Research & Networking

London 2012

Deloitte

City Emergency Liaison Team

London First

External events

Internal events

30

© Lloyd’s

Challenges

We know it’s going to happen

Increased security threat (actual / perceived)

Transport

Suppliers

HR Issues

Staff absence

Volunteering

31

© Lloyd’s

Specific challenges to Lloyd’s

Corporation

Similar to those of your own organisation

Communal trading environment

How to ensure that this continues to operate effectively

Managing agents

Brokers

32

© Lloyd’s

Going forward

Planning

Policy, guidance and awareness

Market awareness

Further internal events

33

© Lloyd’s

Conclusions

It is going to happen!

Everyone will be impacted

There is a lot of very useful information already available

Engagement from the top-down and bottom-up

Travel Advice for Business website

34

© Lloyd’s35

CBI Forum for the 2012 GamesNext Forum Monday 9th May 2011

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