CBI Forum for the 2012 Games Thursday 27 th January 2011
Jan 21, 2015
CBI Forum for the 2012 GamesThursday 27th January 2011
Hugh Sumner
Olympic Delivery Authority
Transport
27th January 2011
Keeping London Moving
The Olympic Games is the
world’s biggest sporting event
• 203 countries
• 5,000 Olympic Family
• 17,800 athletes and team officials
• 22,000 media
• 7.7 million tickets sold
The Paralympics Game
takes place two weeks later
• 170 countries
• 1,000 Paralympic Family
• 4,000 athletes and team officials
• 4,000 media
• 1.4 million tickets sold
• 100,000 workforce including volunteers
• 4 billion global audience
Games transport: the challenge
• Provide safe, secure and reliable
transport for all client groups
• Keep London and the UK moving
• Leave a legacy and facilitate the
regeneration of East London
• Achieve maximum value for money and
minimise cost
Games Transport Strategy
• Prioritising athletes
• A public transport Games
• An accessible Games
• A sustainable Games
Games Family Transport
Olympic and Paralympic
Transport
• 55,000 Olympic Family
• 16,500 Paralympic Family members.
• Safe, secure and reliable service.
• Aim for journey times < 30 minutes where possible.
• Distinct coach and bus transport for athletes, technical officials, accredited media and sponsors.
Who will use it?
The Games client groups include:
– Athletes and team officials
– Technical officials
– Broadcasters
– Press
– IOC Family
– International Visitors Games
People
Emergency vehicles will have full use
of the ORN/PRN
The Olympic Route Network – linking the venues...
Paralympic Route Network
Spectator demand
Total number of spectator tickets per day
Proportion of spectators at competition venues during the
Olympic Games – London
Spectator transport
Spectator transport – Olympic
Park
• Best ever connected
• 10 tube and rail lines
• Three gateway stations
• One train will arrive every 15
seconds
• Capacity of 240,000
passengers an hour
• 80% of all spectators for the
Park will travel by rail
• Enhanced walking and cycling
routes
Spectator transport – Javelin
• The service will use the 140mph high speed trains to be
used for the Integrated Kent Franchise
£ 6.5bn of upgrades are complete or well underway
Summary
• ‘Nothing bigger than this’
• Huge opportunities and challenges
• Significant progress to date
• Call to action for business has come
London 2012
Are you Ready?
January 2011
Sally Ormiston
Introduction
• Deloitte’s sponsorship of London 2012
• Preparing for ‘Business as Unusual’
• Managing the impact
• Maximising the opportunities
Deloitte’s London 2012
• Official professional services provider to London 2012
• Delivered over 250,000 hours of support to London 2012 so far
• Advisory services (over 200 projects)
• Secondments (100+ secondees)
• 3rd party services (e.g. BOA, Greater London Authority)
• Activation of our sponsorship
• Our people
• Our clients
• Our communities
• Our firm
© 2010 Deloitte LLP. Private and confidential
Business As Unusual
© 2010 Deloitte LLP. Private and confidential
Ready or not?
Business as Unusual
• A unique event in size, scale and complexity
• A ‘once in a lifetime’ opportunity
• Inevitable impacts on businesses
• To maximise opportunities and minimise disruption, businesses
should be planning NOW
• 10 million tickets
• 15,000 athletes
• 20,000 accredited media
• 35 Olympic venues
• 21 Paralympic venues
• £6 billion procurement
• 20 million trips on public transport
Our research tells us that;
•60% of companies expect no impact on ‘business as
usual’
•24% of London companies expect a medium level of
disruption
•Just 16% are planning for a high level of impact
during the Games
•12% of companies (15% in London) admit their
preparations for London 2012 aren’t on track
•Very few businesses are concerned about the
potential risks from supply disruption (8%), resource
scarcity, such as hotel availability (7%) or security
incidents (6%).
© 2010 Deloitte LLP. Private and confidential
Identify the opportunities and potential impacts
Ready or not: Preparing for business as unusual during London 2012
Maximise the potential
• Direct opportunities to supply the Games
• ‘Down stream’ and indirect supply
opportunities
• Responding to changes in demand
• Increased diversity of customers
• Platform for publicity and promotions
• Accelerator or trial for changes to working
practices
• Client and supplier hospitality
• Employee engagement
• Inspiration for innovation
Minimise the impact
• Impact on access to normal travel and
logistics infrastructure
• Potential disruption to supply chains
• Availability of staff and temporary
workers
• Availability of goods and services from
usual suppliers
• Absenteeism and lower productivity
• Changes in demand
• Security implications
© 2010 Deloitte LLP. Private and confidential
Start planning now
Do you expect an increase in demand for your products and services as a result of London 2012
and, if so, how will you identify and maximise those opportunities?
Do you need to consider how your employees will get to work during the Games? Could you
facilitate flexible working to minimise the need to travel?
Have your suppliers started planning for 2012? Is your supply chain at risk?
What impact will the planned road closures have on your supply chain?
Businesses need to start thinking about the challenges and opportunities that will be presented to them in
the run up to and during the Games:
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Are your business resilience plans robust? Can you respond
to unexpected disruptions over the six week period of theGames?
Will you encourage your employees to participate in the
Games, either as spectators or through other channels?
Can you incentivise your staff and customers around theGames?
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Put simply, the planning should start now
This document is confidential and prepared solely for your
information. Therefore you should not, without our prior
written consent, refer to or use our name or this document
for any other purpose, disclose them or refer to them in
any prospectus or other document, or make them
available or communicate them to any other party. No
other party is entitled to rely on our document for any
purpose whatsoever and thus we accept no liability to any
other party who is shown or gains access to this
document.
Deloitte LLP is a limited liability partnership registered in
England and Wales with registered number OC303675
and its registered office at 2 New Street Square, London
EC4A 3BZ, United Kingdom. Deloitte LLP is the United
Kingdom member firm of Deloitte Touche Tohmatsu
('DTT'), a Swiss Verein, whose member firms are legally
separate and independent entities. Please see
www.deloitte.co.uk/about for a detailed description of the
legal structure of DTT and its member firms.
KITTED OUT FOR THE GAMES?
John White, Lloyd’s BCM Team
27 January 2011
© Lloyd’s
Background
Originates from the Lloyd’s
Coffee House of 1688
World’s leading specialist
insurance market
54 Underwriting Companies
150+ Broker Firms
25,000+ people
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© Lloyd’s
Work so far
Research & Networking
London 2012
Deloitte
City Emergency Liaison Team
London First
External events
Internal events
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© Lloyd’s
Challenges
We know it’s going to happen
Increased security threat (actual / perceived)
Transport
Suppliers
HR Issues
Staff absence
Volunteering
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© Lloyd’s
Specific challenges to Lloyd’s
Corporation
Similar to those of your own organisation
Communal trading environment
How to ensure that this continues to operate effectively
Managing agents
Brokers
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© Lloyd’s
Going forward
Planning
Policy, guidance and awareness
Market awareness
Further internal events
33
© Lloyd’s
Conclusions
It is going to happen!
Everyone will be impacted
There is a lot of very useful information already available
Engagement from the top-down and bottom-up
Travel Advice for Business website
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© Lloyd’s35
CBI Forum for the 2012 GamesNext Forum Monday 9th May 2011