Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

michaels, ross and cole (uk) ltd.

Intranet & Extranet Applications

- Complaint Handling

m-Power and Movex

KPI Dashboards

Movex

On-Line Ordering

KabBan Stock Taking

Complaint Handling

Product Pricing Extranet

Complaint Handling

Complaint Application

Movex

Files: •OCUSMA

•MITMAS

•OOHEAD

•OOLINE

Complaint Handling

•Order Enquiry

•Complaint Entry

• • •

Programs

Files•Complaint Details

• • •

Intranet ExtranetExtranet

Technical Architecture

Technical Architecture

Server

App Server

m-Power

http:/..Request

Movex

Technical Architecture

Server

App Server

m-Power

http:/..

HTML Page

Request

Movex

Technical Architecture

Server

App Server

m-PowerMovex

Technical Architecture

Server

App Server

m-Power Server

App Server

Movex

Technical Architecture

Server

App Server

m-Power Server

App Server

Movex

Technical Architecture

Server

App Server

m-Power Server

App Server

Movex

Technical Architecture

Server

App Server

m-Power Server

App Server

http:/..Request

HTML Page

Movex

Technical Architecture

Server

App Server

m-Power Server

App Server

Movex

Technical Architecture

Server

App Server

m-Power Server

App Server

F

I

R

E

W

A

L

L

Movex

Technical Architecture

Server

App Server

Server

App Server

F

I

R

E

W

A

L

L

m-Power

Movex

Technical Architecture

Server

App Server

Server

App Server

F

I

R

E

W

A

L

L

m-Power

Movex

Server

App Server

Technical Architecture

Server

Server

F

I

R

E

W

A

L

L

m-Power

Movex

Complaint Application

Movex

Files: •OCUSMA

•MITMAS

•OOHEAD

•OOLINE

Complaint Handling

•Order Enquiry

•Complaint Entry

• • •

Programs

Files•Complaint Details

• • •

Intranet ExtranetIntranet Extranet

m-Power and Movex

KPI Dashboards

Movex

On-Line Ordering

KabBan Stock Taking

Complaint Handling

Product Pricing Extranet

Client Slides

mPower Modules

Deliverwith mrc

> Database Creation

> Data Entry Programs

> Screen Enquiry Suites

> Power Reporting

> PC Downloads / Uploads

> Automated Emails

> Data Warehousing

> Dashboards & Portals

> Shopping Baskets

Dashboard Example

Dashboard Example

michaels, ross and cole (uk) ltd.

Intranet & Extranet Applications

e.g. Complaint Handling

Demonstration Web Site

http://www.crazybikes.com/

click on the above link

• Running on an iSeries

• at V5R4

• with Apache Tomcat web server

• located in Chicago