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michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling
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Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Mar 26, 2015

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Page 1: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

michaels, ross and cole (uk) ltd.

Intranet & Extranet Applications

- Complaint Handling

Page 2: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

m-Power and Movex

KPI Dashboards

Movex

On-Line Ordering

KabBan Stock Taking

Complaint Handling

Product Pricing Extranet

Complaint Handling

Page 3: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Complaint Application

Movex

Files: •OCUSMA

•MITMAS

•OOHEAD

•OOLINE

Complaint Handling

•Order Enquiry

•Complaint Entry

• • •

Programs

Files•Complaint Details

• • •

Intranet ExtranetExtranet

Page 4: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.
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Technical Architecture

Page 41: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Technical Architecture

Server

App Server

m-Power

http:/..Request

Movex

Page 42: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Technical Architecture

Server

App Server

m-Power

http:/..

HTML Page

Request

Movex

Page 43: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Technical Architecture

Server

App Server

m-PowerMovex

Page 44: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Technical Architecture

Server

App Server

m-Power Server

App Server

Movex

Page 45: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Technical Architecture

Server

App Server

m-Power Server

App Server

Movex

Page 46: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Technical Architecture

Server

App Server

m-Power Server

App Server

Movex

Page 47: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Technical Architecture

Server

App Server

m-Power Server

App Server

http:/..Request

HTML Page

Movex

Page 48: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Technical Architecture

Server

App Server

m-Power Server

App Server

Movex

Page 49: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Technical Architecture

Server

App Server

m-Power Server

App Server

F

I

R

E

W

A

L

L

Movex

Page 50: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Technical Architecture

Server

App Server

Server

App Server

F

I

R

E

W

A

L

L

m-Power

Movex

Page 51: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Technical Architecture

Server

App Server

Server

App Server

F

I

R

E

W

A

L

L

m-Power

Movex

Page 52: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Server

App Server

Technical Architecture

Server

Server

F

I

R

E

W

A

L

L

m-Power

Movex

Page 53: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Complaint Application

Movex

Files: •OCUSMA

•MITMAS

•OOHEAD

•OOLINE

Complaint Handling

•Order Enquiry

•Complaint Entry

• • •

Programs

Files•Complaint Details

• • •

Intranet ExtranetIntranet Extranet

Page 54: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.
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Page 120: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

m-Power and Movex

KPI Dashboards

Movex

On-Line Ordering

KabBan Stock Taking

Complaint Handling

Product Pricing Extranet

Page 121: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Client Slides

Page 122: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

mPower Modules

Deliverwith mrc

> Database Creation

> Data Entry Programs

> Screen Enquiry Suites

> Power Reporting

> PC Downloads / Uploads

> Automated Emails

> Data Warehousing

> Dashboards & Portals

> Shopping Baskets

Page 123: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Dashboard Example

Page 124: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

Dashboard Example

Page 125: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.

michaels, ross and cole (uk) ltd.

Intranet & Extranet Applications

e.g. Complaint Handling

Page 126: Michaels, ross and cole (uk) ltd. Intranet & Extranet Applications - Complaint Handling.
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Demonstration Web Site

http://www.crazybikes.com/

click on the above link

• Running on an iSeries

• at V5R4

• with Apache Tomcat web server

• located in Chicago