Inclusive networks (2014 Forum on Workplace Inclusion)

inclusive networks

@joegerstandt #WorkplaceForum

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A little background…

Stanley Milgram (1933 – 1984)

1967

160 people

Omaha

1 dude in Boston

Omaha

Boston

first envelope: 4 days & 2 stops

Omaha

Boston

2-10 stops, median of 5

Omaha

Boston

Mark

Granovetter

Joan Butler

Ford Professor

in the School

of Humanities

and Sciences

at Stanford

University

1974

1974

How do people come

to get jobs?

56% got job through a contact

56% got job through a contact

1. What?

2. Why?

3. How?

What do we mean by networks?

networks are sets of

relationships and the

patterns they create

these patterns

influence

communication,

the quality of

communication,

collaboration

and innovation

1. What?

2. Why?

3. How?

1.valuable and unique

information

2.innovation

3.inclusion

1.valuable and unique

information

2.innovation

3.inclusion

@joegerstandt #WorkplaceForum

consider a ten person team

1

2

4 5

9

3

876

10

1

9

7

6

5

2

3 8410

1

9

7

6

5

2

3 8410

…flow of information?

1

9

7

6

5

2

3 8410

…influence?

1

9

7

6

5

2

3 8410

…inclusion?

1.valuable and unique

information

2.innovation

3.inclusion

Where do good ideas come

from? That is simple…from

differences. Creativity comes

from unlikely juxtapositions.

The best way to maximize

differences is to mix ages,

cultures and disciplines.-Nicolas Negroponte, founder MIT Media Lab

The social

origins of

good ideas.

1.valuable and unique

information

2.innovation

3.inclusion

inclusion:

The things that you do

intentionally and deliberately

to include additional

diversity in a group or

process.

@joegerstandt #WorkplaceForum

inclusion:“I define connection as the energy that

exists between people when they feel

seen, heard, and valued; when they can

give and receive without judgment; and

when they derive sustenance and

strength from the relationship.”

-Brene Brown

@joegerstandt #WorkplaceForum

Outcome disparities often

linked to social disparities.

homophily: the tendency of

individuals to associate and bond with

similar others. The presence of

homophily has been discovered in a

vast array of network studies. More

than 100 studies have observed

homophily in some form or another

and they establish that similarity

breeds connection. These include age,

gender, class, and organizational role.

Inclusion is activist…

1. What?

2. Why?

3. How?

do stuff! (for you)

Who is in your posse?

do stuff! (for you)

• make a commitment

–build new relationships

–care for existing relationships

–more diversity

• study networks

• use social technology

–Facebook

–LinkedIn

do stuff! (for others)

• set the expectation

• make introductions

• mentoring

• cross functional teams

• use social technology (still not

even joking)

• variety of formats

do stuff! (for your organization)

• set the expectation

• make introductions

• mentoring

• cross functional teams

• use social technology (still not

joking)

• variety of formats

do stuff! (for your organization)

• Study Networks

→ego/individual networks

→bounded/group networks

@joegerstandt #WorkplaceForum

a quick

exercise…

social network analysis

From time to time people

discuss important matters with

other people. Looking back over

the past six months, who are the

people with whom you

discussed matters important to

you?

social network analysis

Consider the people you

communicate with in order to get

your work done. Of all the

people you have communicated

with during the last six months,

who has been the most

important for getting your work

done?

social network analysis

Consider an important project or

initiative that you are involved in.

Consider the people who would

be influential for getting it

approved or obtaining the

resources you need. Who would

you talk to, to get the support

you need?

social network analysis

Who do you socialize with?

(spending time with people after

work hours, visiting one another

at home, going to social events,

out for meals and so on) Over

the last 6 months, who are the

main people with whom you

have socialized informally?

analysis

• group

• proximity

• expertise

• hierarchy

• gender

• age

• race

• ethnicity

analysis

• group

• proximity

• expertise

• hierarchy

• gender

• age

• race

• ethnicity

What do you have?

What do you have a

lot of?

What do you not

have?

What do you need to

do differently?

Who do you discuss new

ideas with?

Who do you turn to for help?

Who do you get the most

valuable information from?

Who do you trust to keep

your best interests in mind?

human resources

marketing

finance

operations

information technology

affinity groups

executive leaders

I understand this person’s

knowledge and skills.

If I ask this person for help, I

know they will actively engage.

I would be more effective if I had

greater access to this person.

When you interact with this

person how does it impact your

energy level?

www.joegerstandt.com

joe.gerstandt@gmail.com

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www.facebook.com/joegerstandt

402.740.7081

resources• The Hidden Power of Social Networks |

Rob Cross, Andrew Parker

• Social Gravity: Harnessing the Natural

Laws of Relationships | Joe Gerstandt,

Jason Lauritsen

• Social Network Analysis | Christina Prell

• Understanding Social Networks | Charles

Kadushin