In Perfect Harmony: Digital Governance & Collaboration

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This is a copy of the presentation given by Lisa Welchman at Midwest UX 2014. It focuses on the role of the UX professional and the basics of digital governance.

Transcript

In Perfect HarmonyDigital Governance & Collaboration

@lwelchman

I like to sing and collaborate around music.

I want to talk about governing controls within the context of musical collaboration and why it’s an interesting challenge.

Then, I want to talk about collaboration models in the context of digital governance.

Consider music and the people that make it.

Photograph by Charles Peterson

http://www.thecityreview.com/jazz.html

http://commons.wikimedia.org/wiki/File:Rage_Against_The_Machine.jpg

What happens when you blend collaboration styles?

Is this exciting or frightening?

It’s both.

Scary because it is unfamiliar.

Exciting because that is the dance, the love, the music of collaboration.

Paradigms shift. Norms change. And, people get uptight.

People who bridge these types of interactions are wayfinders…

http://www.singers.com/people/images/BobbyMcFerrin.jpg

This is your role.

What has collaboration looked like for digital and what are the dynamics?

Chaos

Basic Management

Governance

is a framework

Through the framework structure you will find the space to collaborate.

Strategy

Team

Standards

Policy

Governance

Doing something on purpose.

Strategy

Team

What kind of a collaboration do we need to achieve our goals?

Jazz trio, orchestra, or both?

Maximize the good.

Minimize the bad.

Policy

Standards

enable

collaboration

Rules for making things.

Many people believe that if they work within a standards-based framework, they will be unable to invent or innovate.

Source: http://www.sln.org.uk/english/images/Storyteller%20in%20%20Harar.jpg

Source: http://www.ibiblio.org/expo/vatican.exhibit/exhibit/e-music/images/music24.jpg

 

All these standards and yet there is so much richness in us.

When it comes to making things, the duality between governance and creativity or governance and innovation is false.

It’s a symbiotic and necessary relationship.

Folksonomy

Taxonomy

Nature

Nurture

Wilderness

Garden

ORHierarchicalAND

Left Brain

Right Brain

Particle

WaveObject-oriented

Content

Tools

You must foster collaboration from a meaningful place—not from the desire to win or be right.

Honor your role.

Why do I care so much?

Because it’s our time.

We are making the form, the standard.

We are prime movers in the digital system.

Make it good. Make it right.

@lwelchman

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