HUAWEI 12005-11-17 Installation and Configuration Attention! :Do not insert the Data card before installing the EC321 Manager. Step 1: Install.

12005-11-17 www.huawei.com

HUAWEIInstallation and ConfigurationInstallation and Configuration

Attention! :Do not insert the Data card before installing the EC321 Manager.

Step 1: Install EC321 Manager

Step 2: Insert the Data Card in the laptop

Step 3: Installs the driver

Step 4: Start EC321 Manager

4 Installation Steps

HUAWEIInstallation of EC321 ManagerInstallation of EC321 Manager

Insert the CD in to the

CD ROM Drive

Installation will start

automatically. (If not,

execute the setup.exe

file in the CD )

Step 1:

License Agreement

Choose your installation destination location

Select program folder

Installing

Setup complete!

HUAWEIShortcut IconShortcut Icon

The shortcut icon will appear on the desktop

HUAWEIInserting the data cardInserting the data card

Insert your EC321 data card

into the PCMCIA slot of

your laptop

Pull out antenna

Step 2:

HUAWEIHardware Driver InstallationHardware Driver Installation

Windows will find new hardware and install the Modem

driver automatically. Please choose “Continue Anyway”.

Step 3:

Install COM port driver, please press “continue any

way”.

After installing the Data Card driver, several devices would

be added to the Operation System.

Huawei Mobile Connect – 3G Modem

Huawei Mobile Connect – 3G Application Interface

NEC PCI to USB Open Host Controller (two)

Standard Enhanced PCI to USB Host Controller

Go to device manager:

HUAWEIMain ScreenMain Screen

The initial minimized screen

To start the program EC321 Manager, double click the Huawei Mobile Connect icon on the desktop

Step 4:

HUAWEIMain ScreenMain Screen

The maximized screen

HUAWEIHuawei Data Card-EC321Huawei Data Card-EC321

EC321 Manager GUI Description

Accessing the InternetCall ServiceSMS Messages Call logContactsDiagnostics

HUAWEIAccessing the InternetAccessing the Internet

Creating a new profile

1. Select [Settings/Network Connection Settings] on the menu bar

2.Click <New>.

HUAWEIAccessing the InternetAccessing the Internet

3. Enter a new profile name in the "Profile name" field.

4. Enter required relevant information for the settings.

5. Click <Save> to finish creating the profile.

HUAWEIDialer Screen StatisticDialer Screen Statistic

Click on to set up a connection

Duration

Volume

Signal

Network

HUAWEIVolume display and statisticVolume display and statistic

Volume display

and statistic

Volume statistic of the current connection (including connection

time, data volume, sending/receiving volume , rate as well as the

maximum rate of sending/receiving)

Volume statistic of the last connection (including the volume of

sending/receiving and the connection time)

Statistic of total volume (including the total volume of

sending/receiving and the connection time), which can be reset

HUAWEICall ServiceCall Service

Keypads

HUAWEISMS MessagesSMS Messages

Main menu

HUAWEISMS MessagesSMS Messages

SMS writing the maximum length of each message is 1000 English characters

SMS format A maximum of 160 English characters can be contained in each message

while sending and receiving

SMS division If the length of sending message over 160 in English characters, the

message would be truncated to several parts

SMS to group You can send a message to a group of 20 phone numbers at most separated

by Semi colon

SMS Storage A maximum of 1000 messages can be stored in the Outbox, Inbox, Draft,

Trash and delivery report box respectively

Management

You can import messages saved in data card and the EC321 Manager from

one to another between corresponding boxes.

SMS ring tone Ring tone can be customized

HUAWEIManaging Your Contacts Managing Your Contacts

HUAWEIManaging Your ContactsManaging Your Contacts

Contacts

Capacity: A maximum of 1000 Contact entries are

supported.

Each contact includes name, Mobile, Home,Office

Email and Comments

Import/Export contact entries saved on the EC321

Manager & the data card or copy/move entries from

one to another

HUAWEICall log Call log

Main menu

HUAWEICall logCall log

Call logs

Call logs capacity: A maximum of 1000 dialed,

received and missed call logs can be stored

respectively

Sorting the call logs: Name, phone number,Time &

call duration

HUAWEIDate / Time displayed in the call logsDate / Time displayed in the call logs

The EC321 automatically takes the date & time as entered

by the user in the laptop.

Note: User can change the date & time in the laptop which

appears on the GUI screen.

Note: The data card will not take the Network date/time

and hence, the data/time mentioned in the call logs may be

different from that in the bill.

HUAWEIDiagnosticsDiagnostics

Diagnostics is another useful tool to get information about data

card (Firmware, ESN, API etc)

HUAWEIFAQFAQ

Q: How to Judge whether the EC321 data card has been

installed correctly?

Answer:

After installing the software and then inserting the EC321 data card,

Check whether “HUAWEI Mobile Connect-3G Modem” , “HUAWEI

Mobile Connect-3G Application Interface” & 3 devices in Universal

Serial Bus controllers are displayed in the device manager. If a yellow

exclamatory mark or other signs appear in front of the devices, it means

that the data card has not been installed correctly and you need to

uninstall and then install again.

HUAWEIFAQFAQ

Q: How to dial the telephone numbers with “+” sign?

Answer:

Two ways to input “+” sign:

Double click the “*/+” key on the telephone service interface;

Input “+” through the laptop keyboard.

HUAWEIFAQFAQ

Q: After installing the EC321 Management Software, the

system always prompts “Data Card does not Exist or

unavailable”. Why?

Answer:

Probably you have inserted the data card before the completion of

installing the EC321 management software. Pull out the data card and

insert it after the installation of EC321 management software is

completed. Then, install the EC321 hardware driver by following the

guide for hardware installation.

HUAWEIFAQFAQ

Q: What shall I do if I cannot access the internet?

Answer:

Check whether the account is a post-paid card and is activated for data

access.

If you are sure that the account has been Data activated, and still the

problem exists, please refer to the user guide to implement relevant

settings.

HUAWEIFAQFAQ

Q: Only part of the message is displayed after I use the

“Paste” function to edit it. Why?

Answer:

While editing the message, at most 1000 characters are supported in the

text. If the quantity of the pasted information exceeds the limit, the

excess text will be deleted automatically.

HUAWEIFAQFAQ

Q: When a message is received, no prompt window

appears. Why?

Answer:

Because you have not set the function of “Display alerts when a

message is received”.

Select [Settings/Options], and then check the “Display alerts when a

message is received” from the “Message alerts settings”.

HUAWEIFAQFAQ

Q: Why cannot I paste the telephone number?

Answer:

Only telephone numbers containing “0123456789#*+” are legal.

Confirm no other character is contained in the cut or pasted texts.

HUAWEITroubleshootingTroubleshooting

Q: When connecting to internet, Windows pop’s up a

message: Connection setting busy. Why?

Cause:

The Modem driver is not installed correctly.

Answer: Uninstall and reinstall the EC321 Manager; Insert data card thereafter.

Confirm the Modem driver is installed correctly in device manager.

Q: If Windows Hot fix is installed, and the Windows

pop’s up a message: PPP Connection Control Protocol

Terminated and the data card can not connect to

network. Why?

Windows hot fix has changed some system settings.

Answer :

Uninstall EC321 Manager and install it again.

Q: While connecting to internet, windows pop’s up a

message: Can not connect to remote computer. Why?

The cause maybe:

1. The account data service is not enabled or data service is terminated.

2. Network setting is incorrect in EC321 Manager.

3. CDMA signal is too weak.

4. Antenna is not pulled out.

Answer:

1. Confirm that the account data service is enabled.

2. Setting networks parameter as mentioned below:

Phone number

Username

Password

3. Ensure good coverage area.

4. Pull out antenna.

Q: I can make a call and send SMS, but I can not connect

to Internet, and the ‘Connect’ icon is grey. Why?

Your Modem driver is not installed correctly.

Answer:

Please reinstall the EC321 Manager and insert your data card.

Q: EC321 Manager can not be used with Users/Power

Users group in Windows 2000 and Windows XP. Why?

It’s the limitation of Users/Power Users group.

Answer:

Users group can not use EC321 Manager, but can dial to network

through “network connection” offered by OS.

Q: Laptop hangs after installing EC321 Manager. Why?

The laptop has not installed the Modem driver which should installed as default

in laptop, as EC321 is in conflict with the default Modem already existing in the

laptop.

Answer: Remove EC321 data card

Uninstall EC321 Manager

Install laptop’s default Modem driver

Install EC321 Manager

Insert EC321 data card

Q: Why does the data card disconnect automatically

after connecting to network for 3 to 5 minutes?

The operating system has not been installed with the required service

Answer:

Windows 2000 OS requires Service Pack 4 or later version.

Windows XP OS requires Service Pack 2 or later version.

Q: EC321 data card can’t install in DELL D500. Why?

Cause:

There is a conflict with ports.

Answer:

1. Uninstall the EC321 Manager software.

2. Plug in the data card, wait till the ‘USB Host Controller driver is

OK’pop up appears on the right bottom corner of the screen.

(Note: If a pop up of the installation Wizard of Huawei EC321 device

appears, please cancel that dialog box.)

3. Open "Device Manager" (method: My Computer -> properties ->

hardware -> Device Manager)

HUAWEIDevice ManagerDevice Manager

USB Host Controller driver

4. Expand “Universal serial bus controller” option;

5. Double click "Standard Enhance PCI to USB Host controller", update

its driver.

During the update, browse the location of driver to the directory of the

driver in this RAR file.

After updating completely, Windows will find a USB Root Hub device

automatically and ask to install the driver. Please browse the location of

driver to the directory of the driver to this RAR file.

6. If the update is successful, the device manager should have the

following information:

----Universal Serial Bus Controller

----NEC PCI to USB Enhanced Host Controller

----USB 2.0 Root Hub Device

7. Also check if there is an option as mentioned below:

Universal Serial Bus Controller

---- Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD

If it exists, please disable the same.

8. Plug out the data Card.

You can now install the EC321 Manager software as per the normal

process.

HUAWEI 12005-11-17 Installation and Configuration Attention! :Do not insert the Data card before installing the EC321 Manager. Step 1: Install.

duration slide

desktop slide

customized slide

ec321 manager step

maximized screen slide

ec321 data card

program folder slide

program ec321 manager

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