Page 1
12005-11-17 www.huawei.com
HUAWEIInstallation and ConfigurationInstallation and Configuration
Attention! :Do not insert the Data card before installing the EC321 Manager.
Step 1: Install EC321 Manager
Step 2: Insert the Data Card in the laptop
Step 3: Installs the driver
Step 4: Start EC321 Manager
4 Installation Steps
Page 2
22005-11-17 www.huawei.com
HUAWEIInstallation of EC321 ManagerInstallation of EC321 Manager
Insert the CD in to the
CD ROM Drive
Installation will start
automatically. (If not,
execute the setup.exe
file in the CD )
Step 1:
Page 3
32005-11-17 www.huawei.com
HUAWEIInstallation of EC321 ManagerInstallation of EC321 Manager
License Agreement
Page 4
42005-11-17 www.huawei.com
HUAWEIInstallation of EC321 ManagerInstallation of EC321 Manager
Choose your installation destination location
Page 5
52005-11-17 www.huawei.com
HUAWEIInstallation of EC321 ManagerInstallation of EC321 Manager
Select program folder
Page 6
62005-11-17 www.huawei.com
HUAWEIInstallation of EC321 ManagerInstallation of EC321 Manager
Installing
Page 7
72005-11-17 www.huawei.com
HUAWEIInstallation of EC321 ManagerInstallation of EC321 Manager
Setup complete!
Page 8
82005-11-17 www.huawei.com
HUAWEIShortcut IconShortcut Icon
The shortcut icon will appear on the desktop
Page 9
92005-11-17 www.huawei.com
HUAWEIInserting the data cardInserting the data card
Insert your EC321 data card
into the PCMCIA slot of
your laptop
Pull out antenna
Step 2:
Page 10
102005-11-17 www.huawei.com
HUAWEIHardware Driver InstallationHardware Driver Installation
Windows will find new hardware and install the Modem
driver automatically. Please choose “Continue Anyway”.
Step 3:
Page 11
112005-11-17 www.huawei.com
HUAWEIHardware Driver InstallationHardware Driver Installation
Install COM port driver, please press “continue any
way”.
Page 12
122005-11-17 www.huawei.com
HUAWEIHardware Driver InstallationHardware Driver Installation
After installing the Data Card driver, several devices would
be added to the Operation System.
Huawei Mobile Connect – 3G Modem
Huawei Mobile Connect – 3G Application Interface
NEC PCI to USB Open Host Controller (two)
Standard Enhanced PCI to USB Host Controller
Page 13
132005-11-17 www.huawei.com
HUAWEIHardware Driver InstallationHardware Driver Installation
Go to device manager:
Page 14
142005-11-17 www.huawei.com
HUAWEIMain ScreenMain Screen
The initial minimized screen
To start the program EC321 Manager, double click the Huawei Mobile Connect icon on the desktop
Step 4:
Page 15
152005-11-17 www.huawei.com
HUAWEIMain ScreenMain Screen
The maximized screen
Page 16
162005-11-17 www.huawei.com
HUAWEIHuawei Data Card-EC321Huawei Data Card-EC321
EC321 Manager GUI Description
Accessing the InternetCall ServiceSMS Messages Call logContactsDiagnostics
Page 17
172005-11-17 www.huawei.com
HUAWEIAccessing the InternetAccessing the Internet
Creating a new profile
1. Select [Settings/Network Connection Settings] on the menu bar
2.Click <New>.
Page 18
182005-11-17 www.huawei.com
HUAWEIAccessing the InternetAccessing the Internet
3. Enter a new profile name in the "Profile name" field.
4. Enter required relevant information for the settings.
5. Click <Save> to finish creating the profile.
Page 19
192005-11-17 www.huawei.com
HUAWEIDialer Screen StatisticDialer Screen Statistic
Click on to set up a connection
Duration
Volume
Rates
Signal
Network
Page 20
202005-11-17 www.huawei.com
HUAWEIVolume display and statisticVolume display and statistic
Volume display
and statistic
Volume statistic of the current connection (including connection
time, data volume, sending/receiving volume , rate as well as the
maximum rate of sending/receiving)
Volume statistic of the last connection (including the volume of
sending/receiving and the connection time)
Statistic of total volume (including the total volume of
sending/receiving and the connection time), which can be reset
Page 21
212005-11-17 www.huawei.com
HUAWEICall ServiceCall Service
Keypads
Page 22
222005-11-17 www.huawei.com
HUAWEISMS MessagesSMS Messages
Main menu
Page 23
232005-11-17 www.huawei.com
HUAWEISMS MessagesSMS Messages
SMS writing the maximum length of each message is 1000 English characters
SMS format A maximum of 160 English characters can be contained in each message
while sending and receiving
SMS division If the length of sending message over 160 in English characters, the
message would be truncated to several parts
SMS to group You can send a message to a group of 20 phone numbers at most separated
by Semi colon
SMS Storage A maximum of 1000 messages can be stored in the Outbox, Inbox, Draft,
Trash and delivery report box respectively
SMS
Management
You can import messages saved in data card and the EC321 Manager from
one to another between corresponding boxes.
SMS ring tone Ring tone can be customized
Page 24
242005-11-17 www.huawei.com
HUAWEIManaging Your Contacts Managing Your Contacts
Page 25
252005-11-17 www.huawei.com
HUAWEIManaging Your ContactsManaging Your Contacts
Page 26
262005-11-17 www.huawei.com
HUAWEIManaging Your ContactsManaging Your Contacts
Contacts
Capacity: A maximum of 1000 Contact entries are
supported.
Each contact includes name, Mobile, Home,Office
Email and Comments
Import/Export contact entries saved on the EC321
Manager & the data card or copy/move entries from
one to another
Page 27
272005-11-17 www.huawei.com
HUAWEICall log Call log
Main menu
Page 28
282005-11-17 www.huawei.com
HUAWEICall logCall log
Call logs
Call logs capacity: A maximum of 1000 dialed,
received and missed call logs can be stored
respectively
Sorting the call logs: Name, phone number,Time &
call duration
Page 29
292005-11-17 www.huawei.com
HUAWEIDate / Time displayed in the call logsDate / Time displayed in the call logs
The EC321 automatically takes the date & time as entered
by the user in the laptop.
Note: User can change the date & time in the laptop which
appears on the GUI screen.
Note: The data card will not take the Network date/time
and hence, the data/time mentioned in the call logs may be
different from that in the bill.
Page 30
302005-11-17 www.huawei.com
HUAWEIDiagnosticsDiagnostics
Diagnostics is another useful tool to get information about data
card (Firmware, ESN, API etc)
Page 31
312005-11-17 www.huawei.com
HUAWEIFAQFAQ
Q: How to Judge whether the EC321 data card has been
installed correctly?
Answer:
After installing the software and then inserting the EC321 data card,
Check whether “HUAWEI Mobile Connect-3G Modem” , “HUAWEI
Mobile Connect-3G Application Interface” & 3 devices in Universal
Serial Bus controllers are displayed in the device manager. If a yellow
exclamatory mark or other signs appear in front of the devices, it means
that the data card has not been installed correctly and you need to
uninstall and then install again.
Page 32
322005-11-17 www.huawei.com
HUAWEIFAQFAQ
Q: How to dial the telephone numbers with “+” sign?
Answer:
Two ways to input “+” sign:
Double click the “*/+” key on the telephone service interface;
Input “+” through the laptop keyboard.
Page 33
332005-11-17 www.huawei.com
HUAWEIFAQFAQ
Q: After installing the EC321 Management Software, the
system always prompts “Data Card does not Exist or
unavailable”. Why?
Answer:
Probably you have inserted the data card before the completion of
installing the EC321 management software. Pull out the data card and
insert it after the installation of EC321 management software is
completed. Then, install the EC321 hardware driver by following the
guide for hardware installation.
Page 34
342005-11-17 www.huawei.com
HUAWEIFAQFAQ
Q: What shall I do if I cannot access the internet?
Answer:
Check whether the account is a post-paid card and is activated for data
access.
If you are sure that the account has been Data activated, and still the
problem exists, please refer to the user guide to implement relevant
settings.
Page 35
352005-11-17 www.huawei.com
HUAWEIFAQFAQ
Q: Only part of the message is displayed after I use the
“Paste” function to edit it. Why?
Answer:
While editing the message, at most 1000 characters are supported in the
text. If the quantity of the pasted information exceeds the limit, the
excess text will be deleted automatically.
Page 36
362005-11-17 www.huawei.com
HUAWEIFAQFAQ
Q: When a message is received, no prompt window
appears. Why?
Answer:
Because you have not set the function of “Display alerts when a
message is received”.
Select [Settings/Options], and then check the “Display alerts when a
message is received” from the “Message alerts settings”.
Page 37
372005-11-17 www.huawei.com
HUAWEIFAQFAQ
Q: Why cannot I paste the telephone number?
Answer:
Only telephone numbers containing “0123456789#*+” are legal.
Confirm no other character is contained in the cut or pasted texts.
Page 38
382005-11-17 www.huawei.com
HUAWEITroubleshootingTroubleshooting
Q: When connecting to internet, Windows pop’s up a
message: Connection setting busy. Why?
Cause:
The Modem driver is not installed correctly.
Answer: Uninstall and reinstall the EC321 Manager; Insert data card thereafter.
Confirm the Modem driver is installed correctly in device manager.
Page 39
392005-11-17 www.huawei.com
HUAWEITroubleshootingTroubleshooting
Q: If Windows Hot fix is installed, and the Windows
pop’s up a message: PPP Connection Control Protocol
Terminated and the data card can not connect to
network. Why?
Cause
Windows hot fix has changed some system settings.
Answer :
Uninstall EC321 Manager and install it again.
Page 40
402005-11-17 www.huawei.com
HUAWEITroubleshootingTroubleshooting
Q: While connecting to internet, windows pop’s up a
message: Can not connect to remote computer. Why?
Cause
The cause maybe:
1. The account data service is not enabled or data service is terminated.
2. Network setting is incorrect in EC321 Manager.
3. CDMA signal is too weak.
4. Antenna is not pulled out.
Page 41
412005-11-17 www.huawei.com
HUAWEITroubleshootingTroubleshooting
Answer:
1. Confirm that the account data service is enabled.
2. Setting networks parameter as mentioned below:
Phone number
Username
Password
3. Ensure good coverage area.
4. Pull out antenna.
Page 42
422005-11-17 www.huawei.com
HUAWEITroubleshootingTroubleshooting
Q: I can make a call and send SMS, but I can not connect
to Internet, and the ‘Connect’ icon is grey. Why?
Cause
Your Modem driver is not installed correctly.
Answer:
Please reinstall the EC321 Manager and insert your data card.
Page 43
432005-11-17 www.huawei.com
HUAWEITroubleshootingTroubleshooting
Q: EC321 Manager can not be used with Users/Power
Users group in Windows 2000 and Windows XP. Why?
Cause
It’s the limitation of Users/Power Users group.
Answer:
Users group can not use EC321 Manager, but can dial to network
through “network connection” offered by OS.
Page 44
442005-11-17 www.huawei.com
HUAWEITroubleshootingTroubleshooting
Q: Laptop hangs after installing EC321 Manager. Why?
Cause
The laptop has not installed the Modem driver which should installed as default
in laptop, as EC321 is in conflict with the default Modem already existing in the
laptop.
Answer: Remove EC321 data card
Uninstall EC321 Manager
Install laptop’s default Modem driver
Install EC321 Manager
Insert EC321 data card
Page 45
452005-11-17 www.huawei.com
HUAWEITroubleshootingTroubleshooting
Q: Why does the data card disconnect automatically
after connecting to network for 3 to 5 minutes?
Cause
The operating system has not been installed with the required service
pack.
Answer:
Windows 2000 OS requires Service Pack 4 or later version.
Windows XP OS requires Service Pack 2 or later version.
Page 46
462005-11-17 www.huawei.com
HUAWEITroubleshootingTroubleshooting
Q: EC321 data card can’t install in DELL D500. Why?
Cause:
There is a conflict with ports.
Answer:
1. Uninstall the EC321 Manager software.
2. Plug in the data card, wait till the ‘USB Host Controller driver is
OK’pop up appears on the right bottom corner of the screen.
(Note: If a pop up of the installation Wizard of Huawei EC321 device
appears, please cancel that dialog box.)
3. Open "Device Manager" (method: My Computer -> properties ->
hardware -> Device Manager)
Page 47
472005-11-17 www.huawei.com
HUAWEIDevice ManagerDevice Manager
USB Host Controller driver
Page 48
482005-11-17 www.huawei.com
HUAWEITroubleshootingTroubleshooting
4. Expand “Universal serial bus controller” option;
5. Double click "Standard Enhance PCI to USB Host controller", update
its driver.
During the update, browse the location of driver to the directory of the
driver in this RAR file.
After updating completely, Windows will find a USB Root Hub device
automatically and ask to install the driver. Please browse the location of
driver to the directory of the driver to this RAR file.
6. If the update is successful, the device manager should have the
following information:
----Universal Serial Bus Controller
----NEC PCI to USB Enhanced Host Controller
----USB 2.0 Root Hub Device
Page 49
492005-11-17 www.huawei.com
HUAWEITroubleshootingTroubleshooting
7. Also check if there is an option as mentioned below:
Universal Serial Bus Controller
---- Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
If it exists, please disable the same.
8. Plug out the data Card.
You can now install the EC321 Manager software as per the normal
process.