Evolution of a program director

EVOLUTION OF A PROGRAM DIRECTOR

Resa Lord, RN, MSN, CPNPChairperson, Health Sciences

Chattahoochee Valley Community College

OBJECTIVESAt the conclusion of this presentation, the

learner will be able to:

Differentiate between common leadership styles.

Identify common barriers to effective leadership.

Utilize practical strategies for personal leadership and team development.

Leaders are made, they are not born. They are made by hard effort, which is the price which all of us must pay to achieve any goal that is worthwhile.

~Vince Lombardi

LEADERSH

IP BY MERRIAM

-WEBSTER:

The capacity to direct on a course or in a direction.

CHARACHTERISTICS OF A GREAT LEADER

ARE….

CHARACTERISTICS OF A GREAT LEADER…

Decision maker Coach Influencer Advocate Visionary Mentor Energizer Teacher Communicator

Role model Change agent Diplomat Problem solver Evaluator Energizer Counselor Risk-taker Facilitator

COMMON LEADERSHIP STYLES

“The price of greatness is responsibility.” ~Winston Churchill

AUTHORITARIAN LEADERSHIP Team members have very little freedom. Director must have a high level of control. Decisions are made only by the director. Director is highly involved. Director assumes the responsibility for the

team. Director is highly effective and efficient.

DEMOCRATIC LEADERSHIP Team members have input into team

activities. Director provides moderate control over

team activities. Director is highly involved. Director and team make group decisions. Director and team members responsible for

the work. Director is creative and high quality. Director is moderately efficient.

LAISSEZ-FAIRE LEADERSHIP Director allows team members freedom with

little control. Decisions are made by the team or are rarely

made. Director is not very involved and releases all

responsibility of work to the team. Efficiency and quality of work product varies.

LEADERSHIP THEORIES

“Outstanding leaders appeal to the hearts of their followers – not their minds.”

~F.A. Manske, Jr.

TRANSACTIONAL LEADERSHIP Day-to-day operations. Status quo. Rewards for desired work. Monitors performance and corrects OR Only deals with problems as they occur.

TRANSFORMATIONAL LEADERSHIP Clear vision and direction. Good communication. Empowerment. Challenging. Admired and emulated. Mentoring.

SERVANT LEADERSHIP

Listen deeply. Effort to truly understand. Open-minded. Non-judgmental. Ability to deal with ambiguity and complex

issues. Clear goals and direction without orders. Servant, helper, teacher before leader. Think before reacting. Chooses words carefully. Use of foresight and intuition. Sees the BIG picture. Employees, customers and community are

FIRST!

BARRIERS TO EFFECTIVE LEADERSHIP

“Prosperity is a great teacher; adversity a greater.” ~William Haylitt

LACK OF COMMUNICATION

Contributes to conflict.

Feeds the rumor mill.

Errors more likely.

Decreases morale.

LACK OF CONSISTENCY

Disengagement.

Frustration.

Unclear expectations.

CLOSED-MINDEDNESS

Not open to new ideas.

Does not encourage creativity.

Negative attitude.

BEING IN ‘CRITICAL CONDITION’

Can’t give criticism constructively.

Can’t take criticism well.

Often to critical of others.

PHASES OF LEADERSHIP GROWTH

“Leadership develops daily, not in a day.”~John C. Maxwell

PHASE I:I DON’T KNOW WHAT I DON’T KNOW

Never pass up an opportunity to lead. Leadership is influence. 4 people per day.

PHASE II:I KNOW WHAT I DON’T KNOW

Recognize what it is that you don’t know. Seek knowledge of what it is you do not

know.

PHASE III:I GROW AND KNOW AND IT STARTS TO SHOW

Growth in leadership takes time. Expand your personal circle of influence.

PHASE IV:I SIMPLY GO BECAUSE OF WHAT I KNOW

Automatic. Payoff is evident.

PRACTICAL LEADERSHIPSTRATEGIES

“Any man who is honest, fair, tolerant, kindly, charitable of others and well behaved is a success, no matter his

station in life.”~Jay E. House

FOSTER INDIVIDUALITY

Identify gifts and talents. What are the motivators? What is their ‘language?’

SET STANDARDS HIGH…BE CLEAR

Never settle. Be clear.

OPEN COMMUNICATION

Formal Informal One-on-one Sincere care and concern Verbal and non-verbal

TO GIVE AND RECEIVE…THE ART OF FEEDBACK

Positive Negative Graciousness Openness

LISTENING WITH INTENTION

#1 skill. Know your own expectations and values. Listen actively. Genuine time and attention.

SO, I AM A LEADER…NOW WHAT?

“A man too busy to take care of his health is like a mechanic too busy to take care of his

tools.”~Spanish Poverb

DEVELOP A SENSE OF CONTROL Confront problems head on. Live in the present, look toward the future. Do not try to be all things to all people. Think positive thoughts. Reexamine lifestyle. Avoid drugs and alcohol.

MAINTAIN GOOD HEALTH HABITS Exercise. Eat right. Regular sleep habits. Eliminate salt. Minimize caffeine.

RELEASE TENSION…ENJOY… Give it your best. Learn to say no. Relax at lunch. Personal office space. Choose enjoyable jobs/tasks. Change is opportunity. ‘To Do’ lists.

AND THIS IS HOW IT ENDS…