EGovernment Vision, Policies and Implementations in Austria Prof. Dr. Reinhard Posch CHIEF INFORMATION OFFICER.

eGovernment Vision, Policiesand Implementations in Austria

Prof. Dr. Reinhard PoschCHIEF INFORMATION OFFICER

ICT and eGovernment AUSTRIA : 2001 - 2005

GOALS

SPECIALICT UNIT

FOR FAST

ACTIONS

FOSTERDEPLOYMENT

CONSOLIDATEORGANISATION

2000 2001 2003 ICT2005+

ICT 2005+ : CONSOLDIATED ORGANISATION

PlatformDigital Austria

EGIZ eGovernment

innovation center

FederalCIO

PublicRelations

FEDERALICT-Strategy

ICT

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COMMUNICATIONINNOVATIONOPERATION

THE CORE POLICIES

COMMUNICATIONINNOVATIONOPERATION

COOPERATION: all levels of administration have to be involved in all phases from decision to operation TECHNOLOGY: a clear and communicated strategy has to assist optimal use of new technologiesPRACTICE: the legal framework and deployment structures have to enable the new technologies

CONVENIENCE AND BENEFIT FOR ALL USERS - THE KEY POLICY

ICT 2005+ : THE BIG PICTUREA

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ARC

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work flow-back office

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MOA-ZS

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erv

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MOA-ID

user-portal

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Security

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deliveryinfo

deliveryservice

Rückschein

MOA-SS

MOA-SP

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XML-A

Abschluss-dialog

ePayment

EP

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MOA-ID

ED

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ICT 2005+ : THE IMPLEMENTATION

THE CITIZEN CARDexample as well as core element

ENABLING ALL GOVERNMENT BUSINESSES

USE WHERE IDENTIFICATION NEEDED

DATA PROTECTION FOR MAXIMUM BENEFITenabling use in the private sectorenabling use in the eHealth sector

SECTOR SPECIFIC IDENTIFICATION – ENABLED BY CRYPTOGRAPHY

ICT 2005+ : eIDentified applications

SOME EXAMPLES

ELECTRONIC DELIVERY: key application for inclusiveness (e.g. commuters, e.g. blind, …). High impact and high efficiency

~16 Mio€ per Mio inhabitants stamps only.

LEGALLY VALID CERTIFICATES: eDOCs is one of the key enablers for eGovernment.

MANDATES FOR INCLUSION AND FOR COMPANIES:eGovernment has to start with the conventions and the

level of trust of conventional approaches

THE EUROPEAN DIMENSION COUNTSe.g. IMI and Service Directive

ICT 2005+ : cutting red tape by synergy

THE BACK OFFICE – the core of efficiencyincluding databases (registers) with basic elements (address, birth, citizenship, etc. ) to minimize data entry- as far as data protection rules and regulations permit

eDOC – the virtual administration needs a solid approach toelectronic documentseSignature and recognition is key

Cross Sector Usage of a data protective eID approacheGovernment – eHealth – eProcurement – private Sector

eSignature Europe can still improve

THE SIGNATURE DIRECTIVE STILL MUST REACH THE „EUROPEAN DIMENSION“

so far it is focusing on the member stateCross border recognition and validations

legislation does not materialiseTrust models

Europe harmonised certificates but NOT SIGNATURES

REMAINING PROBLEMS• Signature formats• Document formats• revocation• overcoming voluntary verification

EXCHANGING EXPERIENCE

BUILDING SUCCESSCOOPERATIONACROSS FEDERALLEVELS INCLUDINGSTRATEGY ANDTECHNOLOGY

EXAMPLE : eID AND MANDATES

MANDATE

EXAMPLE E-DOCUMENTS

EXAMPLE : ELECTRONIC DELIVERY

NEW APEAL : FUTURE TECHNOLOGIES?

MORE DYNAMICWEB 2.0NEW CHANNELSNEW GENERATION

THE NEW GOVERNMENT EXPERIENCE?

thank you for your attention

reinhard.posch@cio.gv.at

11.04.23