eGovernment Vision, Policies and Implementations in Austria Prof. Dr. Reinhard Posch CHIEF INFORMATION OFFICER
Apr 01, 2015
eGovernment Vision, Policiesand Implementations in Austria
Prof. Dr. Reinhard PoschCHIEF INFORMATION OFFICER
ICT and eGovernment AUSTRIA : 2001 - 2005
GOALS
SPECIALICT UNIT
FOR FAST
ACTIONS
FOSTERDEPLOYMENT
CONSOLIDATEORGANISATION
2000 2001 2003 ICT2005+
ICT 2005+ : CONSOLDIATED ORGANISATION
PlatformDigital Austria
EGIZ eGovernment
innovation center
FederalCIO
PublicRelations
FEDERALICT-Strategy
ICT
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COMMUNICATIONINNOVATIONOPERATION
THE CORE POLICIES
COMMUNICATIONINNOVATIONOPERATION
COOPERATION: all levels of administration have to be involved in all phases from decision to operation TECHNOLOGY: a clear and communicated strategy has to assist optimal use of new technologiesPRACTICE: the legal framework and deployment structures have to enable the new technologies
CONVENIENCE AND BENEFIT FOR ALL USERS - THE KEY POLICY
ICT 2005+ : THE BIG PICTUREA
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ITEN
TURE
S - S
TAN
DA
RDS
ARC
HIT
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- STA
ND
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work flow-back office
specialapplication
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very
MOA-ZS
MO
A-
ZS
Web S
erv
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MOA-ID
user-portal
PVP (SAML)
PV
P (
SA
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Security
Laye
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deliveryinfo
deliveryservice
Rückschein
MOA-SS
MOA-SP
form
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XML-A
Abschluss-dialog
ePayment
EP
S2
MOA-ID
ED
IAK
T I
I
ICT 2005+ : THE IMPLEMENTATION
THE CITIZEN CARDexample as well as core element
ENABLING ALL GOVERNMENT BUSINESSES
USE WHERE IDENTIFICATION NEEDED
DATA PROTECTION FOR MAXIMUM BENEFITenabling use in the private sectorenabling use in the eHealth sector
SECTOR SPECIFIC IDENTIFICATION – ENABLED BY CRYPTOGRAPHY
ICT 2005+ : eIDentified applications
SOME EXAMPLES
ELECTRONIC DELIVERY: key application for inclusiveness (e.g. commuters, e.g. blind, …). High impact and high efficiency
~16 Mio€ per Mio inhabitants stamps only.
LEGALLY VALID CERTIFICATES: eDOCs is one of the key enablers for eGovernment.
MANDATES FOR INCLUSION AND FOR COMPANIES:eGovernment has to start with the conventions and the
level of trust of conventional approaches
THE EUROPEAN DIMENSION COUNTSe.g. IMI and Service Directive
ICT 2005+ : cutting red tape by synergy
THE BACK OFFICE – the core of efficiencyincluding databases (registers) with basic elements (address, birth, citizenship, etc. ) to minimize data entry- as far as data protection rules and regulations permit
eDOC – the virtual administration needs a solid approach toelectronic documentseSignature and recognition is key
Cross Sector Usage of a data protective eID approacheGovernment – eHealth – eProcurement – private Sector
eSignature Europe can still improve
THE SIGNATURE DIRECTIVE STILL MUST REACH THE „EUROPEAN DIMENSION“
so far it is focusing on the member stateCross border recognition and validations
legislation does not materialiseTrust models
Europe harmonised certificates but NOT SIGNATURES
REMAINING PROBLEMS• Signature formats• Document formats• revocation• overcoming voluntary verification
EXCHANGING EXPERIENCE
BUILDING SUCCESSCOOPERATIONACROSS FEDERALLEVELS INCLUDINGSTRATEGY ANDTECHNOLOGY
EXAMPLE : eID AND MANDATES
MANDATE
EXAMPLE E-DOCUMENTS
EXAMPLE : ELECTRONIC DELIVERY
NEW APEAL : FUTURE TECHNOLOGIES?
MORE DYNAMICWEB 2.0NEW CHANNELSNEW GENERATION
THE NEW GOVERNMENT EXPERIENCE?