Design Business Bootcamp

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Design Business Bootcamp

daniel schutzsmith

Presentation Slides & Worksheets:

http://how.graphicdefine.org

Who Am I?

www.graphicdefine.org

Who Are You?

Freelancer?

Studio Owner?

Manager?

Student or Teacher?

Other Design Professional?

Our Problems

I asked almost 700 designers

in order of importance

The Economy

Paid Less to Do More

Commodity

Sales is Hard

Marketing is Hard

Unsure Future

Starting a Studio

Why Have a Business?

Starting a Studio

Some Bad Reasons

Starting a Studio

“I want to be a great designer”

Starting a Studio

“I want to be famous”

Starting a Studio

“I want to be free to

design my way”

Starting a Studio

“I want to make more money”

Starting a Studio

“I want to have more

security”

Starting a Studio

The GOOD Reasons

Starting a Studio

“I am needed”

Starting a Studio

“I like people”

Starting a Studio

“I am decisive”

Starting a Studio

“I am cool (under pressure)”

Starting a Studio

“I am aself starter”

Starting a Studio

“I am well organized”

Starting a Studio

“I understand business and business people”

Starting a Studio

“I like to lead”

Starting a Studio

“I want to sell”

Starting a Studio

“I am willing to learn”

Starting a Studio

Why Now?

Why Not!?

MicrosoftSkypeGoogleAppleBarbarian Group

Recession Companies

Startup Essentials

1. Adequate Training/ Experience Work for as many other studios as you can!

2. A Plan

A business plan can outline your future as a business.

3. Startup Finances Have capital to start from, or a few clients “in the bag”.

4. Professional Guidance Rely on professionals to help you make business decisions: lawyer, accountant, insurer.

5. A place to work Home, co-working, digital wandering all work these days.

“When we fail to plan,we plan to fail.”

Startup Essentials

What Is Your Mantra?

A short, descriptive sentence that sums up what your company is all about.

What Is Your Mantra?

“Can your secretary tell you what it is? If so, then you’re onto something meaningful and memorable. If not, then it sucks!” - Guy Kawasaki

“Don’t be evil”- Google

“Peace of mind”- Federal Express

“Authentic Athletic Performance”- Nike

What Is Your Mantra?

Protect Your Ass

Protect Your Assets!

Sole Proprietorship•Unlimited liability•If you can’t work, there

is no income.•Clients like corporations.

Partnership•Liability is split.•If one partner leaves,

the business dissolves.•Decisions must be

unanimous.

Corporation•Liability is limited to the

corporation.•Can outlive an owner.•Tax benefits.•Can be transfered/sold.

The Quality Triangle

Scope

Time

Cost

Sales = Fear

Sales ≠ Fear

What do Clients want?

• Style

• Style• Creativity

• Style• Creativity• Experience

• Style• Creativity• Experience• Attention to detail

• Style• Creativity• Experience• Attention to detail• Speed

• Style• Creativity• Experience• Attention to detail• Speed• Chemistry

Who is an Ideal Client?

• Good fit

• Good fit• Few negotiations

• Good fit• Few negotiations• Appreciate You

• Good fit• Few negotiations• Appreciate You• Trust your opinion

• Good fit• Few negotiations• Appreciate You• Trust your opinion• You enjoy them

• Good fit• Few negotiations• Appreciate You• Trust your opinion• You enjoy them• Profitable

Target Clients

Define who your clients are first, and then go get’em.

•list the industries you like

•list the industries you like

•define ideal traits

•list the industries you like

•define ideal traits•make a targeted list

CourtingThe Client

Set Expectations +

Define Objectives

One Channel of Communication

Keep Consistent Communication

Be Honest

Marketing Tools

Leave Behinds

Blog

Give Away Your Secrets

Blog

Build a Web App

Give Away Your Work

Start a Conversation

Make Friends With Journalists

Write an Article

Help a Reporter Out

Use Press Releases

Use Social Networking

SocialNetwork Profiles

Implementing the Personality

Show the Personalities

Email

Start an E-zine

E-zine

Implementing the Personality

Track the Conversation

Comments

Implementing the Personality

Tips for Marketing Success

Focus on the Message

Encourage Participation

Provide Useful Content

Remove the Bullshit

No Sales Speak

Stay Consistent

Listen to Feedback

Be Humble

Have Fun

Future Planning

Decide Where You Want to Go!

Keep a PlaybookFor every project log the total hours, players, profit/loss, things learned, strengths, weaknesses, and so on. This will help you and your employees understand what projects you like and why.

Future Planning

Know Your Exit Strategies• sell out• be absorbed• retire and close

Under Promise

Super Important!

Over Deliver

Like for Realz!

There is no such thing as luck, the future is what you make it!

Presentation Slides & Worksheets:

http://how.graphicdefine.org

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