CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Introducing SugarCRMIntroducing SugarCRMClint Oram, Co-founder

VP Products

Company

Cloud

Product

About SugarCRM

Founded in April 2004

6,000 Customers in 30 Countries

175,000 Community Members

European HQ in Munich

130 Employees Worldwide

6/8/2010 ©2009 SugarCRM Inc. All rights reserved. 4

Broad CRM Functionality

6/8/2010 5

Company Momentum

Nearly 600 New Customers Signed in Q1Nearly 600 New Customers Signed in Q1

Over 60,000 Paid Subscriber SeatsOver 60,000 Paid Subscriber Seats

More than 60,000 CE Downloads/MonthMore than 60,000 CE Downloads/Month

Approaching 600,000 End UsersApproaching 600,000 End Users

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Approaching 600,000 End UsersApproaching 600,000 End Users

Over 6,000 Customers Worldwide

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Local Implementation Partners

200 Partners Worldwide200 Partners Worldwide

Open + Partner Program Wins Open + Partner Program Wins

Five Star RatingFive Star Rating

100+ Companies Offering 100+ Companies Offering

ExtensionsExtensions

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50+ Application Integrations50+ Application Integrations

Over 200 Partners Worldwide

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Market Share

Cloud

Sugar Open Cloud

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Product

Introducing Sugar 6Introducing Sugar 6Bred forBred forBred forBred forSpeedSpeed

SimplicitySimplicity

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SimplicitySimplicityInteroperabilityInteroperability

Summary

Leading provider of Open Source Customer

Relationship Management (CRM) SoftwareRelationship Management (CRM) Software

Strong & Growing Market Traction

6,000 customers in 30 countries

600,000 users on 65,000 systems

175,000 community members

200 partners on five continents

Introducing Sugar 6.0

Thank You!

Clint Oram

clint@sugarcrm.comclint@sugarcrm.com