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CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Jan 13, 2015

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Apresentação de Clint Oram. O co-fundador da SugarCRM explicou a aposta da companhia no desenvolvimento de soluções na cloud, ao mesmo tempo que revelou como a expansão empresarial e de parceiros originou no primeiro trimestre de 2010 mais de 200 novos clientes na Europa. Em complemento, Clint desvendou todas as novidades sobre a próxima versão 6 do SugarCRM, a ser lançada no início de Agosto, através de uma demonstração prática da aplicação.

Esta apresentação decorreu no dia 18 de Maio de 2010 no Fórum Tecnológico de Lisboa, enquadrada no evento CRM Acceleration Lisbon 2010, o evento dedicado ao SugarCRM e às novas tendências do marketing. Inserido nos eventos oficiais da SugarCRM na Europa, esta foi a sua terceira edição no Mercado Ibérico. Este evento foi organizado pela DRI (www.dri.pt), Gold Partner da SugarCRM em Portugal.

O CRM Acceleration Lisbon 2010 contou com a presença recorde de cerca de 280 participantes e teve como principal objectivo a discussão das novas tendências do CRM (Customer Relationship Management), com especial destaque para as temрticas envolventes do xRM (eXtended Relationship Management) e Social CRM.

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Page 1: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud
Page 2: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Introducing SugarCRMIntroducing SugarCRMClint Oram, Co-founder

VP Products

Page 3: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Company

Cloud

Product

Page 4: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

About SugarCRM

Founded in April 2004

6,000 Customers in 30 Countries

175,000 Community Members

European HQ in Munich

130 Employees Worldwide

6/8/2010 ©2009 SugarCRM Inc. All rights reserved. 4

Page 5: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Broad CRM Functionality

6/8/2010 5

Page 6: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Company Momentum

Nearly 600 New Customers Signed in Q1Nearly 600 New Customers Signed in Q1

Over 60,000 Paid Subscriber SeatsOver 60,000 Paid Subscriber Seats

More than 60,000 CE Downloads/MonthMore than 60,000 CE Downloads/Month

Approaching 600,000 End UsersApproaching 600,000 End Users

6/8/2010©2009 SugarCRM Inc. All rights reserved. 6

Approaching 600,000 End UsersApproaching 600,000 End Users

Page 7: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Over 6,000 Customers Worldwide

6/8/2010 7

Page 8: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Local Implementation Partners

200 Partners Worldwide200 Partners Worldwide

Open + Partner Program Wins Open + Partner Program Wins

Five Star RatingFive Star Rating

100+ Companies Offering 100+ Companies Offering

ExtensionsExtensions

6/8/2010©2009 SugarCRM Inc. All rights reserved. 8

50+ Application Integrations50+ Application Integrations

Page 9: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Over 200 Partners Worldwide

6/8/2010 9

Page 10: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Market Share

Page 11: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Cloud

Page 12: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Sugar Open Cloud

6/8/2010©2010 SugarCRM Inc. All rights reserved. 12

Page 13: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Product

Page 14: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Introducing Sugar 6Introducing Sugar 6Bred forBred forBred forBred forSpeedSpeed

SimplicitySimplicity

6/8/2010©2010 SugarCRM Inc. All rights reserved. 14

SimplicitySimplicityInteroperabilityInteroperability

Page 15: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Summary

Leading provider of Open Source Customer

Relationship Management (CRM) SoftwareRelationship Management (CRM) Software

Strong & Growing Market Traction

6,000 customers in 30 countries

600,000 users on 65,000 systems

175,000 community members

200 partners on five continents

Introducing Sugar 6.0

Page 16: CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Thank You!

Clint Oram

[email protected]@sugarcrm.com