Transcript
Being an Incredible Teammate and Leader
Kathleen BackFebruary 2017kathleen.m.Back@gmail.com
Things to Consider Why is teamwork so critical? What do you think makes a great team? What do you think makes a great team member? How important is diversity in a team?
How does it add challenges? How does it strengthen? How can you become a better team member? How can you build a stronger team as a leader? What is one thing you will do today, to help
contribute to making your team incredible?
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Be re
liabl
e
Communicate constructively
Listen actively
Parti
cipat
e fu
llyShare openly and willingly
Pitch in to help
Be committed to the team
Be flexible
Be a problem-solver, not a problem-dweller
Be respectful and supportive
BEING AN INCREDIBLE TEAMMATE
Source: http://www.info.gibsonins.com/blog/10-qualities-of-a-great-teammate
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85% of large global enterprises believe diversity is crucial to fostering innovation in the workplace.
79% of companies believe that diversity initiatives have a positive effect on company culture.
83% of executives agree that a diverse workforce improves their company’s ability to capture and retain a diverse client base.
“Strength lies in differences, not in
similarities.”-Steven Covey
Source: http://www.adeccousa.com/employers/resources/PublishingImages/infographic-diversity-in-the-workplace.jpg
Key Benefits of Workplace Diversity
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Sources: http://blog.talkdesk.com/10-donts-in-providing-feedback-to-employees, https://nickclench.wordpress.com/2015/03/09/feedback-forget-the-bad-news-sandwich/,
Giving Feedback 5
Receiving Feedback Listen: Listen and then ask questions. Manage: Be in charge of your reactions. Clarity: Make sure you understand before responding. Focus: Focus on making things better in the future. Gratitude: Be grateful someone cares about you. Apologize: If necessary, say sorry.
Source: https://twitter.com/LollyDaskal/media
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Tips for Effective Business MeetingsCLEAR OBJECTIVES
Have a specific and defined meeting purpose
TARGETED AUDIENCE
Only invite those that need to be there
AGENDA
Email out agenda and specific times for each section ahead of time and stick to it
TIME
Start on time, end on time
FOLLOW UP
Email out memo covering what was accomplished along with action items
Multi-tasking
Source: http://www.forbes.com/sites/forbesleadershipforum/2014/02/05/seven-steps-to-running-the-most-effective-meeting-possible/
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Communication
Communication
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The 5 “B’s”
Communication 9
Be clear.
Be courteous.
Be flexible.
Be kind.Source: http://www.teamworkandleadership.com/2012/02/five-important-tips-for-effective-team-communication-1.html#sthash.eYIU9C29.dpbs
Be present.
The 5 “B’s” is one method of remembering how to have effective team communication.
The 5 “B’s”Communication
Be clear: the whole team should be clear on goals and responsibilities. If you’re unclear, ask! There is no such thing as a ‘dumb’ question.
Be present: practice actively listening: truly listen to the information being given.
Be courteous: don’t cut people off, say “thank you”, “excuse me” and “please” in conversations and interactions.
Be flexible: Times when opinions and decisions will differ from yours. You must be willing to support decisions contrary to your own desires. It doesn’t mean you have to agree you just need to help support whatever decision the team has made, to ensure it is successful. Be open to diversity in your team.
Be kind: Live by the golden rule. Don’t gossip. Live by the old adage “if you can’t say something nice, don’t say anything at all.” Use EI to put yourself in others’ shoes before approaching any conflicts.
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Source: http://www.teamworkandleadership.com/2012/02/five-important-tips-for-effective-team-communication-1.html#sthash.eYIU9C29.dpbs
“Most people don’t listen with the intent to understand. Most people listen with the intent to reply.” – Steven Covey
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Thanks!For questions or comments contact Kathleen:
kathleen.m.back@gmail.com
For more context around this presentation, please access my LinkedIn Pulse posts.
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