Administration. Session Objective Become familiar with: – Managing a mobile phone based assessment – Managing Phones (c) Smap Consulting Pty Ltd2.

Administration

(c) Smap Consulting Pty Ltd 2

Session Objective

• Become familiar with:– Managing a mobile phone based assessment– Managing Phones

(c) Smap Consulting Pty Ltd 3

THE ADMINISTRATION PAGES IN SMAP SURVEY

(c) Smap Consulting Pty Ltd 4

Templates

• Download a blank template• Upload a new template• Delete Templates and Surveys

– Soft Delete– Hard Delete (Erase)

• Restore Soft Deleted Surveys• Download

– the template for a survey– A PDF of the template

• Change the template name• Add media to questions and options• Change your own profile and password• Logout

(c) Smap Consulting Pty Ltd 5

Users and projects

• Create a new user• Create a new project• Delete users and projects• Change a users details including password• Change a project name• Set a users role– Admin– Analyst– Enumerator

© Smap Consulting Pty Ltd 6

Exercise 1. Users

• Add yourself as a user of Smap• Security Groups– Admin

• Create and modify projects and users

– Analyst• Upload survey templates and view results

– Enum• Download surveys to the phone and upload results

• Logout and log back in as this new user

© Smap Consulting Pty Ltd 7

Exercise 2. Projects

• Create your own project and give yourself access

(c) Smap Consulting Pty Ltd 8

Monitoring

• Check for errors on upload• Shows the last 200 submissions• Filter by project and survey• Show on a map or table• Create and delete hexagonal grids for grouping by

regions

(c) Smap Consulting Pty Ltd 9

Assign

• Assign users to to conduct surveys– As follow ups to previous surveys– Or brand new surveys– Can replace existing results with a follow up survey

• Monitor progress of assignments

(c) Smap Consulting Pty Ltd 10

OTHER MANAGEMENT

(c) Smap Consulting Pty Ltd 11

Testing

• Complex Surveys lots of skip rules (relevance) some questions or sections may be rarely asked

• Define a set of test cases that ensure all combinations of questions get validated prior to the survey

• For example:– Households with no children– Households where head of household is less than 18 – ….

(c) Smap Consulting Pty Ltd 12

Phone Register

• Useful for – Quality Assurance– Trouble-shooting

(c) Smap Consulting Pty Ltd 13

MOBILE PHONES

Connecting to the Network

• Wi-Fi– Press home > Menu > Settings > Wireless and Networks >

Wi-Fi Settings– Check the WiFi checkbox– If necessary:

• Select the network you want to connect to and enter password

• GSM• Hot Spot

(c) Smap Consulting Pty Ltd 15

Phone Care

• Fully charge new phones 6 hours before first use• Provide a pouch or protective case

(c) Smap Consulting Pty Ltd 16

Trouble Shooting

• Can you get a network connection?– Use browser on phone– Go to Google– Enter a search

• Phone is broken!!!!– All data is on the sdk card– Put it into another phone and send it from there

(c) Smap Consulting Pty Ltd 17

SECURITY

(c) Smap Consulting Pty Ltd 18

Locations where data is stored or transits

Network

Phone Server

Laptop

(c) Smap Consulting Pty Ltd 19

Phone

• Threats and vulnerabilities– Data stays until it is manually deleted– Phones get lost, stolen, confiscated– However no phone has a complete picture of the data– Data is accessible to anyone who has the phone

• Assessment Manager Mitigation– Delete surveys after they have been uploaded– Ensure enumerator user ids do not have access to the

Analysis module

(c) Smap Consulting Pty Ltd 20

Server

• Threats and vulnerabilities– Accessible over the Internet– Potentially vulnerable to catastrophic failure at the data

centre

• Assessment Manager Mitigation– Choose good passwords for any account with Analysis

access– Prevent sharing of passwords or creation of dummy access

accounts

(c) Smap Consulting Pty Ltd 21

Laptop

• Threats and vulnerabilities– Data stays until it is manually deleted– Laptops get lost, stolen, confiscated– Potentially a complete picture of the data

(c) Smap Consulting Pty Ltd 22

Available Security Controls

• Passwords– Encrypted– Protect all access points to the data on the server

• Groups– Enumerator

• can only download forms and submit results

– Administrator• Can only load new forms, monitor activity, delete empty forms

– Analyst• Can view data

• Encryption– Network Traffic is encrypted, but

• Currently connections from phone can be set to un-encrypted (http vs https), reason being some old android phones do not have the required certificates for encryption

– Encrypt hard drives and sdcards on phones• Android or third party feature

(c) Smap Consulting Pty Ltd 23

Cleaning up phones

• Remove the old tasks– From fieldTask

• Menu > “Refresh Task List”

• Delete results /data from the phone after they have been uploaded– From fieldTask

• Menu > “Delete Forms”

© Smap Consulting Pty Ltd 24

Exercise 3. Cleaning up the phone

• Removing old tasks from task list• Deleting old surveys and their data• Delete photos / media

(c) Smap Consulting Pty Ltd 25

DATA LOSS

(c) Smap Consulting Pty Ltd 26

• From the Phone• From the Server– Accidental deletion– Loss of database– Loss of Server– Loss of database

• Mitigation– The server is backed up once per day– Upload results as soon as possible – Export to laptop as soon as possible