6 ways to rethink corporate knowledge sharing

Post on 11-Aug-2014

22022 Views

Category:

Business

14 Downloads

Preview:

Click to see full reader

DESCRIPTION

The quest to effectively share knowledge within a company is one that still appears elusive. How do you keep on top of your competitors’ developments? How do you monitor articles that mention your brand? How do you make sure your teams get the information they need to make decisions and to learn? While we never had more ways to disseminate intelligence and knowledge within companies, it's easy to feel overwhelmed so that we're still often perceiving a lack of communication in the corporate world. Here are easy-to-implement ways to remedy and make the enterprise smarter.

Transcript

6 ways to rethink

Corporate Knowledge Sharing

“Our internal communication processes are optimal and could not possibly be improved”

said no one ever

It’s about winning though.“How you gather, manage and use information will determine whether you win or lose.” Bill Gates

They call this Information Technology

Haven’t we had several IT

revolutions already?

So why is this still broken?

Problem: one-way street

Top-down communication doesn’t involve me.

Problem: lack of time

I need 25 hours a day just to do my job. And you expect me to share knowledge as

well?

Problem: sensitive information needs to stay private

So much so that often no one sees it.

I’m talking to

you!I’m

looking for you!

Problem: communication is not interest-based

I receive lots of stuff I don’t care about.

I don’t receive the stuff I care about.

Problem: lack of context

Why should I care?

Problem: I don’t know what I don’t know

So how can I search for it on the intranet?

What I know What I know I don’t know

Search Media

What I don’t know I don’t know

Argh!

Solution: a media format ready for your intranet

People know how to read magazines, blogs, visual content – not data

bases.

Solution: organize content by topics

relevantnoisy

find

discover

Search

Social Networks Interest Graph

Solution: open contribution and collaboration

Everyone’s an expert at something.

Solution: assisted content curation

People don’t have time to crawl for knowledge. But robots do.

Solution: privacy

What happens on my intranet stays on my intranet.

Solution: targeted & curated newsletters

Too much email kills email: replace anarchic email overload by a weekly summary

Time to consider publishing-by-curation for knowledge management?

Content Monitoring

Contribution & collaboration

Private distribution

Publishing-by-curation

Interest-based

Professionals & Businesses

top related