Get the content strategy you want by tying your work to the things that matter to business, savvy metrics, intentional stakeholder management, and maximizing the capacity…

If you are looking for a great place to spend your working hours, pay attention to the few ones focusing on happiness. Collected inspiration, food for thought 8-D

What respect in the workplace means to ISO Quality Services Ltd

Three business basics to always remember! People don't care about your brand. They care about what you can do for them. Back to basics... Give people what they want,…

Time to think beyond the ‘Internet of Things’. Consumers are embracing a network of connected objects that actively care for their physical and mental wellbeing, homes,…

Presented to some of the top CMOs and Marketing Executives in the Financial Services Industry, this deck walks through the declining contact rates of traditional marketing…

This is a deck we share with all new hires. It's about the front line of the service relationship. Thought we'd share it out there and see what people think.

The quest to effectively share knowledge within a company is one that still appears elusive. How do you keep on top of your competitors’ developments? How do you monitor…

Most brands offer products or services comparable to what most competitors offer. Now every brand has landed a Facebook page, merely having one is no longer enough to differentiate.…

In this presentation I describe what the role of a manager is in an agile organization. I give a checklist of 12 topics that managers should concern themselves with. Note:…