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10 Customer Service Trends for 2016

10 Customer Service Trends for 2016

Category: Business
Released: April 21, 2017
5 Steps for Handling an Angry Caller in the Call Center

5 Steps for Handling an Angry Caller in the Call Center

Category: Automotive
Released: April 21, 2017
[Webinar] The Nordstrom Way to Customer Service Excellence with Robert Spector

[Webinar] The Nordstrom Way to Customer Service Excellence with Robert Spector

Category: Business
Released: February 14, 2017
5 Nightmare Customer Personalities and How To Handle Them by Talkdesk

5 Nightmare Customer Personalities and How To Handle Them by Talkdesk

Category: Sales
Released: January 25, 2017
12 Tips for Providing Fantastic Holiday Phone Support

12 Tips for Providing Fantastic Holiday Phone Support

Category: Services
Released: January 13, 2017
The Effortless Experience with Matt Dixon

The Effortless Experience with Matt Dixon

Category: Business
Released: January 11, 2017
How to Combine Live Chat with Phone Support

How to Combine Live Chat with Phone Support

Category: Business
Released: January 11, 2017
How to Design a Great Customer Experience with Kerry Bodine

How to Design a Great Customer Experience with Kerry Bodine

Category: Business
Released: January 11, 2017
12 Conflict Resolution Tips for Excellent Customer Service

12 Conflict Resolution Tips for Excellent Customer Service

Category: Business
Released: January 11, 2017
10 Customer Service Trends for 2016

10 Customer Service Trends for 2016

Category: Business
Released: January 11, 2017
NPS vs. CSAT - A Guide to Measuring Customer Happiness

NPS vs. CSAT - A Guide to Measuring Customer Happiness

Category: Business
Released: January 11, 2017
Talkdesk Call Center KPI & Benchmarking Report

Talkdesk Call Center KPI & Benchmarking Report

Category: Business
Released: April 15, 2017