DOCUMENT RESOURCES FOR EVERYONE
Business Health & Safety in the Call Centre

1. Health & Safety inthe Contact Centre 2. Contact centres have a unique set of health and safety risks to people whodo this kind of work.Manual tasks - Contact centresPsychosocial…

Documents 22 EDUCATION SECTION – REGIONAL OPERATIONS October 2013 Bullying & Harassment: Making it Right!

Slide 1 22 EDUCATION SECTION – REGIONAL OPERATIONS October 2013 Bullying & Harassment: Making it Right! Slide 2 Defining Workplace Violence … “work place violence”…

Documents A Proactive Approach to Managing Workplace Bullying and Harassment In a Multicultural Environment.

Slide 1 A Proactive Approach to Managing Workplace Bullying and Harassment In a Multicultural Environment Slide 2 Workshop Goals  Define Workplace Bullying & Harassment…