Attachment D Avenues Project Statement of Work 08/25/2011 Version 5.0 Page 1 Contents 1.0 1.1 2.0 2.1 3.0 3.1 Introduction / Purpose......................................................................................................…

Slide 1www.vocalcom.com Version 1.1 by Simon HarrisonJune 13th 2013 VIRTUAL CONTACT CENTER in the Cloud Hermes EC3 Name, Title Slide 2 www.vocalcom.com Complete Cloud Contact…

Slide 1 www.vocalcom.com Version 1.0 by Simon HarrisonJune 11th 2013 VIRTUAL CONTACT CENTER in the Cloud Vocalcom Cloud Contact Center Global Infrastructure Slide 2 www.vocalcom.com…

Vocalcom Cloud Infrastructure Cloud Contact Center Global Infrastructure for Aditya Birla Minacs Version 1.0 June 11th 2013 VIRTUAL CONTACT CENTER in the Cloud www.vocalcom.com…

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* * * * In the past decade we’ve developed a complete contact center portfolio to meet the needs of the most demanding contact center customers. We began with virtual contact…