1. Early adopters are gaining real economic value from their invest- ments in social media. Customers who engage with companies over social media are more loyal and they…
1. Early adopters are gaining real economic value from their invest- ments in social media. Customers who engage with companies over social media are more loyal and they…
Slide 1 Platform Thinking IT Partners Conference June 17, 2014 John Charles 1 Slide 2 Platform Thinking – What Changes? Design To be a platform, a system must provide a…