Business Ch2

1. 05341_02_ch02_p021-044.qxd9/25/0710:01 AM Page 21 CHAPTER 2 OPERATIONS, STRATEGY AND OPERATIONS STRATEGY INTRODUCTION LEARNING OBJECTIVES An organization’s operations…

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21 CHAPTER 2 OPERATIONS, STRATEGY AND OPERATIONS STRATEGY INTRODUCTION An organization’s operations function is concerned with getting things done; producing goods and/or…