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White Paper Implementing Your Help Desk A Practical Guide Implementing A Help Desk Implementing a Help Desk may sound either remarkably easy or terribly difficult, depending…

Technology Open IT toolset for IT Asset Managers

1.IT Asset Managers’ ToolsetTanya [email protected] OpeniT, Inc. All rights reserved02. Copyright OpeniT, Inc. All rights reserved 1 3. Open iT Company…

Business Lean and Your Top & Bottom Lines

1.  Consultant – We help clients deploy Lean management & achieve business performance excellence.  Author & Speaker: Karen Martin, President The Karen Martin…

Documents We Know, We Care, We Excel Deliver Business Value, Not What the User Wants! Mitigating Organization....

Case Study: Deliver Business Value, Not What the User Wants! Mitigating Organization and User Bias in Business Analysis September 11, 2015 Richard A. Johnston, Director UNICON…