1. Are Customer Service Communities Right for You? 2. OverviewWhat’s all the Buzz about?Typical Questions Companies AskUnderstanding ROISample Communities in ActionImportant…
Users in Focus Users in Focus Usability Do we match the users User surveys or user satisfaction surveys Usability Method and timing Benefits contra inconveniences Testing…
How to be Successful During a Job Interview ZARA ZEITOUNTSIAN DIRECTOR OF COMMUNICATIONS AUA WHAT IS THE PURPOSE OF THE INTERVIEW? An interview is a two-way exchange, a conversation,…