Documents Getting Better All the Time: Improving Communication & Accuracy in Virtual Reference Reference...

Slide 1Getting Better All the Time: Improving Communication & Accuracy in Virtual Reference Reference Renaissance: Current and Future Trends Denver, CO August 4-5, 2008…

Documents Getting Better All the Time: Improving Communication & Accuracy in Virtual Reference

Getting Better All the Time: Improving Communication & Accuracy in Virtual Reference   Reference Renaissance: Current and Future Trends Denver, CO August 4-5, 2008…