Documents Survey: Why Customers leave a business Poor Service Product Dissatisfaction Better Prices Elsewhere....

Slide 1Survey: Why Customers leave a business Poor Service Product Dissatisfaction Better Prices Elsewhere Other Reasons 69% 13% 9% Slide 2 Quality-Driven Organizations …

Documents Survey: Why Customers leave a business

Survey: Why Customers leave a business Poor Service Product Dissatisfaction Better Prices Elsewhere Other Reasons 69% 13% 9% 9% Quality-Driven Organizations Total quality…