Technology Contact center transformation

1.COMPANY CONFIDENTIAL © COPYRIGHT 2013 DIALOGIC, INC. ALL RIGHTS RESERVED.Contact CenterTransformationJanuary 20132. COMPANY CONFIDENTIAL © COPYRIGHT 2013 DIALOGIC, INC.…

Documents Agenda – Evolved Call Center ► Cloud Growth ► The Cloud Based Call Center ► Agent /...

Slide 1 Slide 2 Agenda – Evolved Call Center ► Cloud Growth ► The Cloud Based Call Center ► Agent / Supervisor / Management Tools ► Administrator Control Slide…