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tim walters

Social Media Changing the World of Work: Why Social is Broken and How to Fix It

1. Tim Walters, Partner and Principal Analyst Mary Laplante, Vice President, Client Services 2. DCG helps business leaders navigate the digital transformation and create…

Marketing Trends and Opportunities in Customer Experience Management

1. Trends and Opportunities in Customer Experience Management EPiServer Benelux | 26 June 2014 Tim Walters, Ph.D. | Partner, Principal Analyst twitter: tim_walters [email protected]…

Technology How documentation will save the world of cxm rev distr

1. The New Role for Documentation in Customer Experience Management SDL Innovate San Francisco | 11 June 2014 Tim Walters, Ph.D. | Partner, Principal Analyst twitter: tim_walters…

Software Making the Transition from WCM to CEM - and Why Resistance is Futile

1.The Transition From WCM to CEM Magnolia Conference 2014 Basel | 25 June 2014 Tim Walters, Ph.D. | Partner, Principal Analyst twitter: tim_walters [email protected]…

Marketing Making the Transition from WCM to CEM - and Why Resistance is Futile

1. The Transition From WCM to CEM Magnolia Conference 2014 Basel | 25 June 2014 Tim Walters, Ph.D. | Partner, Principal Analyst twitter: tim_walters [email protected]…

Leadership & Management Social, Now? What Will (Finally) Change the World of Work?

Social, Now? What will (finally) change the world of work? Social Now Amsterdam 2014 Tim Walters, Partner and Principal Analyst Digital Clarity Group Ana introduced…

Internet How documentation will save the world of cxm

1. The New Role for Documentation in Customer Experience Management SDL Innovate San Francisco | 11 June 2014 Tim Walters, Ph.D. | Partner, Principal Analyst twitter: tim_walters…

Business Ektron synergy keynote110912

1. It’s Time To Become Part of the47%Scott Liewehr, President and Principal Analyst@sliewehr | @just_clarity | #ektronsynergyNovember 9, 2012 2. 2 3. Sunday3 4. Monday4…

Documents SECTION 4: E-Business examples. Personalisation and Online Marketing: MYTHS AND THESES Source: Tim.....

Slide 1 SECTION 4: E-Business examples Slide 2 Personalisation and Online Marketing: MYTHS AND THESES Source: Tim Walters, 2005 Slide 3 The Bottom Line A hotel sales office…

Documents SECTION 4: E-Business examples

SECTION 4: E-Business examples Personalisation and Online Marketing: MYTHS AND THESES Source: Tim Walters, 2005 The Bottom Line A hotel sales office will have substantially…