Documents Customer Relationship Mangement by Ravi Kumumudesh

1. CUSTOMER RELATIONSHIPMANAGEMENT (CRM)Ravi KumudeshSri Lanka Society for Medical slsmls.org Laboratory Science 2. What is CRM? CRM “is a business strategy that aims…

Documents Customer Relationship Mangement by Ravi Kumudesh

1. CUSTOMER RELATIONSHIPMANAGEMENT (CRM)Ravi KumudeshSri Lanka Society for Medical slsmls.org Laboratory Science 2. What is CRM? CRM “is a business strategy that aims…

Education Customer Relationship Mangement by Ravi Kumudesh

1. CUSTOMER RELATIONSHIPMANAGEMENT (CRM)Ravi KumudeshSri Lanka Society for Medical slsmls.org Laboratory Science 2. What is CRM? CRM “is a business strategy that aims…

Education Service marketing

1. Close to the Customer: butis it Really a Relationship?James G. BarnesMemorialUniversity ofNewfoundland, CanadaJournal…