Documents Introduction to Telecommunication Equipment: PBX, ACD, IVR, CMS, CAS and Workforce Management or How...

Slide 1Introduction to Telecommunication Equipment: PBX, ACD, IVR, CMS, CAS and Workforce Management or How to Select Telephone Systems & Services to Fit Your Needs Bill…

Documents Introduction to Telecommunication Equipment 101 or How to Select Telephone Systems & Services to Fit...

Slide 1Introduction to Telecommunication Equipment 101 or How to Select Telephone Systems & Services to Fit Your Needs Bill Brackin Program Director, North Sound 2-1-1…