1. By: Saurabh S Sawhney 2. OFFICEMOBILEWhether at work or onyour mobile phone, it isvery important that weare fully aware of howwe talk or behave overthe phone. 3.  OBJECTIVEVEAT…

Slide 1 Slide 2 1 Telephone Etiquette Facilitator Mae Martin Slide 3 2 Objectives: At the end of the Workshop, the participants will be able to: Use effective call greetings…

Slide 11 Telephone Conversation Slide 2 2 Today's technology allows you to handle more customer service calls than ever before. But when telephone personnel lack call…

1.1 Telephone Etiquette Facilitator Mae Martin 2. 2 Objectives: At the end of the Workshop, the participants will be able to: Use effective call greetings as a caller and…

Telephone Etiquette 1 1 2 Objectives: At the end of the Workshop, the participants will be able to: Use effective call greetings as a caller and receiver Project the Companies…

Slide 1 1 Pertemuan 3 Using the Telephone Matakuliah: G0502 / English for Secretaries Tahun: 2006 Slide 2 2 Quote of the day “It is more important to do the right things…

PowerPoint Presentation 1 Why Customer Service Standards/Absolutes? To provide a âconsistentâ level of service Standards are âpromises,â we make to our coworkers, patients…

Methods of communication We communicate by exchanging symbols to describe our idea and experience. Language is a common symbol system which we use for sharing our experience…

Slide 1 Personality Development and Public Relations Slide 2 Course Description: This course deals with the facets, aspects and importance of personality. It aims to develop…