Technology Distributed Backups for friends and communities

1. Distributed Backups Friends and communities editionSunday, May 22, 2011 2. @adewale buzz.google.com/adewale@ade_oshineye twitter.com/ade_oshineye @adewaleidenti.ca/adewaleSunday,…

Business Getting technical support

1. Technical SupportSimple RulesforGetting the Help You NeedEvery Single TimeMichael McDonnellWinterstorm [email protected]://winterstorm.caThese slides…

Documents Michael McDonnell Winterstorm Solutions [email protected] Technical Support Simple Rules for.....

Why? Technical skills solve technical problems Is “getting technical support” learnable? Getting technical support is a management skill a communications skill Overview…