Operations, Competitiveness & Quality & Cost &Flexibility& Speed Respond Roberta Russell Ch 1 - 2 © 2000 by Prentice-Hall Inc Russell/Taylor Oper Mgt 3/e…
OPIM 204: Lecture #1 Introduction to OM 2000 by Prentice-Hall, Inc OPIM 204 Operations Management Instructor: Jose M. Cruz Office: Room 332 Phone: (203) 236-9945 E-mail:…