Documents Managing Quality. Introduction What: quality in operations management Where: Quality affects all...

Slide 1 Managing Quality Slide 2 Introduction What: quality in operations management Where: Quality affects all goods and services Why: Customers demand quality Slide 3 What…

Documents Managing Quality 12 July 2001. Introduction What: quality in operations management Where: Quality...

Slide 1 Managing Quality 12 July 2001 Slide 2 Introduction What: quality in operations management Where: Quality affects all goods and services Why: Customers demand quality…