Slide 1Learning From Defects Slide 2 Slide 2 Learning Objectives To Understand the difference between first order and second order problem solving To understand how to address…
Slide 1 Learning From Defects Slide 2 What is a Defect? Anything you do not want to have happen again Slide 3 Slide 3 Sources Adverse event reporting systems Sentinel events…
Learning From Defects Slide * Learning Objectives To Understand the difference between first order and second order problem solving To understand how to address each of the…