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CHAPTER 1: TQM EVOLUTION Powerpoint created by: Arsenio T. Bignotia, PhD Page  * Chapter Objectives: At the end of the lesson the students will be able to: be generate…

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CHAPTER 1: TQM EVOLUTION Page  * Chapter Objectives: At the end of the lesson the students will be able to: be generate the right meaning and interpretation of quality…

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VSB 3008 Operations Management Fall 2012 Welcome! Matthew J. Liberatore Bartley Hall 3072 [email protected] * Operations and Supply Chain Management Understand…