SERVICE MARKETING Nature, Importance and characteristics Goods - things you can touch ³tangible´ Services - things you can¶t touch - but you can see their effect ³intangible´…
1. AIM: This unit focuses on the understanding and skills needed tomanage activities in the workplace toimprove effectiveness and efficiency. 2. Every business has a…
Slide 1Cultural Heritage in REGional NETworks REGNET PCM Slide 2 3 February 2003 2 Product Catalogue Management (PCM), is an information system, which allows users (participants)…