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Documents Contact Centers in the Age of Web 2.0 and all Things Social Media June 10, 2010.

Slide 1 Contact Centers in the Age of Web 2.0 and all Things Social Media June 10, 2010 Slide 2  Stern Consulting, 2010 2 Agenda Web 2.0 Defined Web 2.0 Metrics Implementation…

Documents CREATING THE ENTERPRISE SOCIAL MEDIA GAME PLAN September 2013.

Slide 1 CREATING THE ENTERPRISE SOCIAL MEDIA GAME PLAN September 2013 Slide 2 © Stern Consulting, LLC 2012 1 Slide 3 SOCIAL MEDIA/CRM/311 CUSTOMERS 2 Slide 4 © Stern Consulting,…