1.ITIL® Service Management Practices: ITIL Qualification Scheme April 2012The Swirl logo™ is a Trade Mark of the Cabinet OfficeITIL® is a Registered Trade Mark of the…

1. M_o_R Syllabus December 2010Version 2.2 (Status - Live) Owner: Chief Examiner© The APM Group Ltd 2010. This document is not to be reproduced or re-sold without express…

© The Official ITIL® Accreditor 2012 This document must not be reproduced without express permission from the Official ITIL Accreditor ITIL Qualification Scheme Brochure…

© The Official ITIL® Accreditor 2012 This document must not be reproduced without express permission from the Official ITIL Accreditor ITIL Qualification Scheme Brochure…

1. ITIL® Service Management Practices: ITIL Qualification Scheme April 2012The Swirl logo™ is a Trade Mark of the Cabinet Office ITIL® is a Registered Trade Mark of the…