© The Official ITIL® Accreditor 2012 This document must not be reproduced without express permission from the Official ITIL Accreditor ITIL Qualification Scheme Brochure…

© The Official ITIL® Accreditor 2012 This document must not be reproduced without express permission from the Official ITIL Accreditor ITIL Qualification Scheme Brochure…

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1. ITIL® Service Management Practices: ITIL Qualification Scheme April 2012The Swirl logo™ is a Trade Mark of the Cabinet Office ITIL® is a Registered Trade Mark of the…

© Crown Copyright 2013. This is a Crown Copyright value added product reproduced under license from the Cabinet Office. The ITIL Intermediate Qualification Service Offerings…