Slide 1INFORMATION TECHNOLOGY FOR MINNESOTA GOVERNMENT James Kauth Innovation Program Director Office of the State CIO Driving Innovation Slide 2 IT can be a significant…

1.MAKE AND TAKEENERGIZE, MOTIVATE &SUSTAIN MOMENTUMIN YOUR STAFFDesktop Education for Parks and Recreation2. DESKTOP EDUCATION FOR PARKS AND RECREATIONWELCOME AND…

1. Ten out of 10:A Case Study in Artistic PlanningGale Mahood Director of Planning and Orchestra Management 2. Royal Scottish National OrchestraScope of Activities: cities…

> Check in facility > Customer Service at Focuses on customer service in Singapore Airlines. Emergence of SIA as the world leader in customer service in the airline…

Auckland Airport Lean Six Sigma Programme February 2012 Purpose  Auckland Airport Lean Six Sigma journey ─ How it started ─ Where it is today ─ Where to next Agenda…

Slide 1 Every patient matters STAFF INVOLVEMENT USING LEAN IMPROVEMENT Slide 2 Every patient matters Who are we? Teresa Hopley – Assistant Director of HR Kathy Ronan –…

Slide 1 Slide 2 8 Key Steps to a Healthy Workplace Date Name Slide 3 Overview Introduction The 8 Key Steps It takes time Benefits of workplace health Support, tools and resources…

Slide 1 Slide 2 Manager Focused Skills Phyllis Nance Director, Kern County DCSS Terrie Hardy-Porter Director, Sacramento County DCSS Slide 3 Welcome to Manager Focused Skills…

Slide 1 Wikis in Action @ Binghamton University Libraries Abigail Bordeaux Erin Rushton Marcy Strong Slide 2 Binghamton in Brief 13,000+ students 700+ faculty 100+ library…

STORY BOX PROGRAMMES A structured cumulative and multisensory programme Where did the idea come from? Maggie Johnson - SALT specialist âBringing Stories to lifeâ Who created…