Slide 1Improving outcomes for older people: Monitoring and regulating standards Ann Close 8 th June 2011 Slide 2 2 Overview An outcomes focused approach to improvement Learning…
Improving outcomes for older people: Monitoring and regulating standards Ann Close 8th June 2011 CQC Specialist Asessors: Nick Allen, Tracey Halladay, Cheryl Nankivell, Tricia…