1. Building Reports That Fly Sean Regan, salesforce.com, @SFDCSRegan John Tan, salesforce.com, @johntansfdc Irena Miziolek, NTT Centerstance Jeannette Liu-Deza, NTT Centerstance…
with Mike Napthine Top Safety Tips Bluffers Guide to 10.2 Why upgrade? Bug fixes Performance upgrades New features Keeping pace with other systems Regular updates easier…