Documents Guidelines for writing foolproof service level agreements (SLAs)

Session Title 0 Guidelines for writing foolproof service level agreements (SLAs) Dr. Berg Comerit Inc. © 2011 Wellesley Information Services. All rights reserved. 2 In…

Documents Guidelines for writing foolproof service level agreements (SLAs)

Session Title 0 Guidelines for writing foolproof service level agreements (SLAs) Dr. Berg Comerit Inc. © 2012 Wellesley Information Services. All rights reserved. 2 In…