Tag: passive customer service

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Documents ©Telephone Doctor, Inc, St. Louis, MO Influencing The Interaction.

Slide 1©Telephone Doctor, Inc, St. Louis, MO www.telephonedoctor.com Influencing The Interaction Slide 2 ©Telephone Doctor, Inc, St. Louis, MO www.telephonedoctor.com You…

Documents Enterprise Skills Management (ESM) Enabling better hiring, deployment, and management of skills for....

Slide 1 Enterprise Skills Management (ESM) Enabling better hiring, deployment, and management of skills for superior business performance Slide 2 Home page Slide 3 Login…

Documents © Telephone Doctor, Inc. | Six Steps To Service Recovery.

Slide 1 © Telephone Doctor, Inc. | www.telephonedoctor.com Six Steps To Service Recovery Slide 2 © Telephone Doctor, Inc. | www.telephonedoctor.com You will learn: To demonstrate…

Documents © Telephone Doctor, Inc. | The Seven Keys to a Positive Mental Attitude.

Slide 1 © Telephone Doctor, Inc. | www.telephonedoctor.com The Seven Keys to a Positive Mental Attitude Slide 2 © Telephone Doctor, Inc. | www.telephonedoctor.com You will…

Slide 1 © Telephone Doctor, Inc. | www.telephonedoctor.com From Curt to Courteous: Mastering the 7 Touch Points of Communication Slide 2 © Telephone Doctor, Inc. | www.telephonedoctor.com…

Slide 1 © Telephone Doctor, Inc. | www.telephonedoctor.com Proactive Customer Service Slide 2 © Telephone Doctor, Inc. | www.telephonedoctor.com You will learn: To identify…