1. Menkle, LLC Pitch Book As of October 29, 2008 Page 1 2. Harris Interactive study done for eBay. http://news.ebay.com/releasedetail.cfm?ReleaseID=328432 Wall Street Journal:…
1.smartBlade TM pilot @ Cardiff University RLUK Edinburgh 2010 Linda Davies Cardiff University 2. Duplication & Routine…….. 2005: Library Review recommends self service…